Solution Architect jobs in United Kingdom
Field Engineer - IT Support & On-Site Expert (London)
T-Tech
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Field Engineer - IT Support & On-Site Expert (London)
Job summary
A growing IT consultancy in London seeks a skilled Field Engineer to tackle diverse technical challenges while delivering exceptional service to clients. This role requires a minimum of 2 years service desk experience and strong technical skills in Microsoft environments. The ideal candidate will work with a close-knit team, support key clients, and drive continuous improvement initiatives. Benefits include flexible working and professional development opportunities.
Benefits
Qualifications
- Minimum of 2 years of service desk experience.
- Strong technical Microsoft experience.
- Great communication skills.
- Exceptional customer service skills.
Responsibilities
- Support 20 key clients across London.
- Respond to escalated technical tickets.
- Diagnose problems through analysis.
- Deliver technical support to users.
- Document incidents and resolutions.
- Monitor system performance.
- Contribute to continuous improvement.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.