Service Manager jobs in United Kingdom
Valet Team Lead: Elevate Service & Quality
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Valet Team Lead: Elevate Service & Quality
Job summary
A leading service company in Normanton is seeking a candidate to lead its valet team. Responsibilities include managing team performance, conducting quality control checks, ensuring cleanliness in the workshop and yard areas, and adhering to health and safety policies. Candidates should have strong interpersonal skills and a solid understanding of service excellence. This role offers the opportunity to drive high standards in a dynamic environment.
Qualifications
- Strong interpersonal skills for managing team dynamics.
- Good understanding of quality control processes.
Responsibilities
- Lead the valet team to ensure high standards.
- Manage and coach the team through regular 1-2-1s.
- Conduct quality control checks in line with company policy.
- Report quality control issues directly to the line manager.
- Maintain cleanliness of workshop and outside areas.
- Attend meetings representing Valet & Quality Control.
- Clean exterior and interior of hire fleet vehicles.
- Desticker vehicles when required.
- Manage the cleaning of ancillary equipment.
- Ensure compliance with health and safety policies.
- Follow company’s Employee handbook.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.