Service Desk jobs in United States
Lead IT Service Delivery & Service Desk | Azure & M365
Housing Quality Network
Advanced 2nd-Line IT Service Desk Engineer
Ekco Group
Service Desk Team Lead: SLA & Client Support
Total Integrated Solutions Ltd
Service Desk Team Leader – Ref: V331
Total Integrated Solutions Ltd
AV & IT Helpdesk Technician | Hybrid Role
Holland & Barrett
Discover more opportunities than anywhere else. Find more jobs nowAV and IT Helpdesk Officer
Holland & Barrett
Doncaster Warehouse Admin & Customer Service Coordinator
Woodland Group
Service Delivery Manager (reference: SCC/TP/287916/4346)
Surrey County Council
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ICT Service Delivery Manager
Housing Quality Network
ICT Service Delivery Manager
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Lead IT Service Delivery & Service Desk | Azure & M365
Job summary
An organization committed to housing quality is seeking an experienced Service Delivery Manager in Walsall. The successful candidate will lead the IT Service Desk team and ensure the efficient delivery of IT services. Key responsibilities include managing day-to-day operations and fostering a customer-focused environment. The role demands strong leadership and technical expertise in infrastructure, networking, and applications like Microsoft 365 and Azure. The company values diversity and encourages applications from individuals of all backgrounds.
Qualifications
- Proven experience in IT service delivery or operations management.
- Strong leadership skills with a proven track record.
- Ability to stay updated with emerging technologies.
Responsibilities
- Oversee the delivery of IT services across the organization.
- Manage the IT Service Desk team to ensure efficient operations.
- Monitor and improve service delivery processes.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.