Service Delivery Manager jobs in United Kingdom

Base Location: New Forest, Swindon, Melksham, Andover, Slough, Petersfield, Basingstoke, Thatcham, Poole, Melksham, Oxford, Reading, West London, Portsmouth, Aldershot, Yeovil or Theale

Salary: £54,952 - £64,738 + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Permanent | Full Time | Flexible First options available

Join our fantastic team as a Contracts Delivery Manager and play a key role in delivering critical overhead network projects up to 132kV.

We’re looking for someone with solid experience in 132kV tower lines and proven ability to lead a team of tower line specialists.

In this role, you will lead and coordinate trusted external contractors to ensure top-quality performance and service delivery.

If you’re passionate about driving results and making a real impact on essential infrastructure, we’d love to hear from you!

• Monitor contractor work to make sure it’s safe, compliant, and good quality.
• Handle several projects from start to finish, focusing on safety, quality, cost, timing, and process.
• Track daily progress and resources, and keep communication clear with contractors, teams, and stakeholders.
• Keep accurate project records, make sure contractors are trained and authorised, and look after team skills and wellbeing.
• Identify ways to improve, manage budgets efficiently, and take action to boost productivity, cut costs, and keep our customers happy.

• Proven experience with 132kV overhead line towers, including hands‑on technical knowledge.
• Strong background in contract partner management and delivering projects on time and to a high standard.
• Good understanding of DNO operations, revenue models, price control frameworks, and regulatory compliance.
• Confident in stakeholder engagement and clear communication at all levels, building trust and collaboration.
• We are looking for someone practical, commercially minded team leader with project delivery experience, IT skills, and the ability to align plans with customer needs.

This role involves travel across various locations to support business needs. To enable you to fulfil these responsibilities, as a role requirement, the company will access to a vehicle for work‑related travel. The requirement will be reviewed on an ongoing basis, and if the company car policy criteria are met, there will be an opportunity to join the company car scheme. Provision of a company car or cash allowance does not form part of the contractual terms and conditions of employment for this role.

A valid driving licence is essential.

SSE has a bold ambition – to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future.

SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact kim.annink@sse.com / 01738 344051 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.