Service Delivery jobs in United Kingdom

Location: Haringey, Greater London
Job Type: Full-Time | Office-Based | Permanent
Salary: £28,000 – £32,000 per annum + Pension scheme
Posted by: Invest Solutions Limited
Posted on: 17/10/2025
Start Date: ASAP

Verity Healthcare Limited is a well-established and expanding domiciliary care company providing compassionate home carers to clients across London. Our mission is to help individuals live independently, safely, and with dignity in their own homes. We work closely with local authorities, the NHS, and private clients to deliver exceptional care that meets each person’s unique needs.

We are currently seeking an experienced Care Coordinator to join our growing Haringey branch. This role offers an exciting opportunity to shape service delivery and support a dynamic care team in providing excellent care. The ideal candidate will be proactive, organised, and capable of managing multiple priorities while maintaining a strong commitment to person-centred care.

As a Care Coordinator, you will play a pivotal role in the day-to-day management of domiciliary care operations. You will ensure that all service users receive high-quality, timely, and personalised care through effective scheduling, supervision, and communication with care staff and clients.

• Accept care packages and allocate care workers appropriately based on skills and availability.
• Produce and manage care worker rotas efficiently to ensure coverage and continuity of care.
• Ensure all care plans, risk assessments, and client files are accurate and complete.
• Use electronic monitoring systems to track care delivery and punctuality.
• Conduct regular service user reviews and quality assurance visits.
• Handle day-to-day communication with clients, families, and professionals.
• Support recruitment, induction, and supervision of care workers.
• Maintain compliance with CQC regulations and company policies.
• Ensure care delivery standards are consistently high across the branch.
• Attend training, staff meetings, and represent the company in local authority discussions when required.
• Highly motivated, proactive, and able to work independently.
• Excellent communication and organisational skills.
• Strong leadership and problem-solving abilities.
• High level of integrity and professional accountability.
• Attention to detail and a positive, team-oriented approach.
• Flexible and able to adapt to changing priorities.

• Minimum one year’s experience as a Care Coordinator in a domiciliary care setting.
• Level 2 Diploma in Health and Social Care (QCF) or equivalent qualification.
• Familiarity with Care Planner or other care management software (preferred).
• Previous experience as a care worker (desirable).
• Full UK driving licence (mandatory).

• ✅ Competitive salary and pension scheme.
• ✅ Paid training and continued professional development.
• ✅ Supportive and friendly working environment.
• ✅ Opportunities for career advancement within a growing organisation.
• ✅ Employee wellbeing and assistance programmes.
• ✅ Structured induction and ongoing training support.

• Be part of an inclusive, passionate, and professional team.
• Contribute directly to improving lives in your local community.
• Develop leadership skills through training and mentorship opportunities.
• Enjoy long-term stability and personal growth in an expanding care organisation.