Service Delivery jobs in United Kingdom

Opcare, part of the AM Healthcare, is the largest supplier of prosthetic and orthotic services to the NHS. As a company we aim to continuously improve the services we deliver and develop those who work for us.

Looking to join one of the fasting growing clinical service delivery companies in the UK?

Do you want to join an organisation and team that believes in putting the patient first and focuses on improving the lives of individuals through innovation and service development?

Do you want to join a team that focuses on staff and people development?

Do you want to have access to innovative and emerging technologies?

Opcare have been providing the prosthetic and orthotic services in Cambridge since 2003 and have recently been re-awarded the contract, this role is an excellent opportunity to have a key influence within the service to advance and improve the delivery of service.

The department is newly based in a purpose-built facility just to the south of Addenbrookes Hospital, a world-renowned hospital for trauma, cancer and vascular care. The facility has consultant care, amputee rehab and gait lab facilities. There is a complex mix of patients and extended practice clinics which provides a great opportunity to support in the delivery of a world-class service to these patients.

There is an on-site workshop with skilled staff providing a collaborative working approach to device design and manufacture, who require a leader to support with training, development and technical skills to enhance the abilities of our service.

• To oversee the preparation and assembly / building of medical devices as required by the Prosthetist in Cambridge according to the requirements of the Prescription or Works Order
• To ensure prostheses or orthoses issued to patients are functioning satisfactorily and provided in a timely manner
• Ensuring correct materials / components are ordered and issued for the job and that appropriate tools are available
• To liaise with key clinical stakeholders to address identified quality problems and assist in providing effective solutions, thus minimizing unnecessary wastage and delay
• Ensure manufacturing activities are undertaken in compliance to company / site H&S and Quality procedures & regulations
• Assist training and the development of newly recruited technicians and develop multi-skilling within the workshop as identified with Technicians and the Clinical Lead Prosthetist

• Significant experience in the manufacture of prosthetic devices for use by amputees
• Experience in training, coaching and mentoring teams to achieve excellent outcomes
• Computer literacy and the ability to effectively operate nominated computer systems
• Knowledge of the health and safety and quality requirements of a workshop environment
• Operates with a level of professionalism commensurate with a healthcare environment
• Full DBS clearance
• Experience as a Workshop Manager within a Prosthetics workshop

• Good hand skills
• Technical understanding of prosthetic device function

• Competitive market salary
• Incremental holiday allowance stating at 33 days, up to 38 days (inclusive of bank holidays)

At AM Healthcare Group, we are dedicated to enhancing the lives of individuals who rely on mobility and accessibility solutions. As an international group of companies, we provide innovative products and services that make a real difference in people’s daily lives.

We are proud to be an equal opportunities employer with a firm commitment to diversity and inclusion across all areas of our organisation. As a Disability Confident Employer, we actively welcome applications from individuals of all abilities. If you require any support or adjustments during the recruitment process, please do not hesitate to get in touch.

We are also a proud signatory of the Armed Forces Covenant, and we encourage applications from veterans, reservists, and members of the wider armed forces community.

Please note that applicants must have the right to work in the UK at the time of application. Unfortunately, we are unable to provide visa sponsorship for this role.

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21 Nuffield Way, Abingdon, Oxfordshire, OX14 1RL, United Kingdom