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2,430

Service Delivery jobs in United Kingdom

Head of Customer Care - Regional Service Leader

Holland & Barrett

York and North Yorkshire
On-site
GBP 60,000 - 80,000
6 days ago
Be an early applicant
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Store Operations & Customer Experience Manager

Sainsbury's Supermarkets Ltd

Metropolitan Borough of Solihull
On-site
GBP 60,000 - 80,000
6 days ago
Be an early applicant

Groupwork Volunteer (Staffordshire)

Victim Support

Hanley
On-site
GBP 10,000 - 40,000
6 days ago
Be an early applicant

Medical Assistant- Woburn & Winchester

Beth Israel Lahey Health, Inc.

Winchester
On-site
GBP 40,000 - 60,000
6 days ago
Be an early applicant

Fibre Installation Technician — Company Van Included

Circet Group

Scotland
On-site
GBP 32,000 - 40,000
6 days ago
Be an early applicant
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Deputy Head Teacher - Marian Vian Primary School

Springwell Alternative Academy

Greater London
On-site
GBP 80,000 - 100,000
6 days ago
Be an early applicant

Retail Sales Advisor — Customer Wins & Perks (Part-Time)

Halfords Group

Sheffield
On-site
GBP 60,000 - 80,000
6 days ago
Be an early applicant

Route Performance Lead: Drive punctual, data-driven rail

Avanti West Coast

Crewe
On-site
GBP 40,000 - 60,000
6 days ago
Be an early applicant
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Senior Theatre Practitioner

Nuffield Health Brentwood

Newcastle upon Tyne
On-site
GBP 60,000 - 80,000
6 days ago
Be an early applicant

Full-Fibre Field Technician – Aberdeen

Circet Group

Aberdeen City
On-site
GBP 32,000 - 40,000
6 days ago
Be an early applicant

Tenant Services & Housing Operations Officer

Aberdeen City Council

Aberdeen City
On-site
GBP 30,000
6 days ago
Be an early applicant

Rehabilitation & Mobility Centre Admin – Wheelchair Services

North Cumbria Integrated Care

Carlisle
On-site
GBP 60,000 - 80,000
7 days ago
Be an early applicant

Operations Manager - Commercial Services

React Group

Maldon
On-site
GBP 60,000 - 80,000
7 days ago
Be an early applicant

Finance Business Partnering Accountant (Hybrid)

Connected Local Government

United Kingdom
Hybrid
GBP 35,000 - 45,000
3 days ago
Be an early applicant

Azure IT Operations Lead — Security, Infra & Delivery

Dubizzle Limited

High Wycombe
On-site
GBP 70,000 - 90,000
3 days ago
Be an early applicant

Healthcare Stores & Inventory Administrator

AM Healthcare Group

Abingdon
On-site
GBP 23,000 - 28,000
3 days ago
Be an early applicant

Hotel Services Supervisor – Part Time (Facilities)

Transformationunitgm

Newport
On-site
GBP 25,000 - 27,000
3 days ago
Be an early applicant

Principal Teacher, Simpson Primary School, 499.46 - WEL09913

Ktpws

Bathgate
On-site
GBP 58,000
3 days ago
Be an early applicant

Automotive Workshop Controller: Lead Service Delivery

Cooks Motor Group

Borehamwood
On-site
GBP 30,000 - 40,000
3 days ago
Be an early applicant

Senior Group Manager – Children's Social Care (Flexible Hours)

My Social Work News

Hull and East Yorkshire
Hybrid
GBP 60,000 - 80,000
4 days ago
Be an early applicant

Senior Child & Adolescent Psychotherapist - Part-Time Expert

Transformationunitgm

Birmingham
On-site
GBP 47,000 - 63,000
4 days ago
Be an early applicant

Facilities Contracting & Performance Lead

Haringey GP Federation

Selby
On-site
GBP 30,000 - 40,000
4 days ago
Be an early applicant

Experienced Social Worker (Child Protection Team)

Children’s Social Work Matters

Calderdale
Hybrid
GBP 40,000 - 60,000
4 days ago
Be an early applicant

Lead Live Gaming Manager – Reading

Peoplebank

Reading
On-site
GBP 60,000 - 80,000
4 days ago
Be an early applicant

Senior AP Lead - Process, People & Supplier Relations

Unite Foundation

Bristol
On-site
GBP 30,000 - 40,000
4 days ago
Be an early applicant

Top job titles:

Graduate jobsAdministrative Assistant jobsChief Operating Officer jobsHead Teacher jobsLegal Assistant jobsFunctional Consultant jobsCommis Chef jobsContent Moderator jobsAssistant Management Accountant jobsReceivable jobs

Top companies:

Jobs at SuperdrugJobs at NetflixJobs at United NationsJobs at TuiJobs at SercoJobs at American ExpressJobs at CpsJobs at FiverrJobs at IhgJobs at Scs

Top cities:

Jobs in GlasgowJobs in BelfastJobs in CambridgeJobs in PlymouthJobs in IpswichJobs in TelfordJobs in WarringtonJobs in ExeterJobs in StockportJobs in Solihull

Similar jobs:

Assistant Customer Service jobsCustomer Service jobsCustomer Service Assistant jobsRemote Customer Service jobsCustomer Service Manager jobsService Desk jobsDelivery jobsField Service Engineer jobsFinancial Services jobsService Client jobs
Head of Customer Care - Regional Service Leader
Holland & Barrett
York and North Yorkshire
On-site
GBP 60,000 - 80,000
Full time
6 days ago
Be an early applicant

Job summary

A prominent housebuilder in the UK is looking for a Head of Customer Care to lead and enhance their customer service operations. The successful candidate will manage a high-performing team and will be responsible for developing a customer-centric strategy, ensuring outstanding service delivery, and improving customer satisfaction scores. Strong leadership, communication skills, and a collaborative approach are essential for this pivotal role that impacts customer experience significantly.

Benefits

Health Care
Life Cover & Contributory Pension
Bonus
Employee Benefits Platform

Qualifications

  • Proven track record of leading customer care teams.
  • Excellent clear and empathetic communication skills.
  • Strong governance and cost control expertise.
  • Deep understanding of customer service standards.

Responsibilities

  • Lead the Customer Care function ensuring a customer-first culture.
  • Manage performance against service level agreements (SLAs).
  • Oversee customer complaints and ensure high satisfaction.
  • Collaborate with internal functions to resolve issues effectively.
  • Drive continuous improvement initiatives within the team.

Skills

Leadership
Communication
Customer-focused mindset
Data literacy
Organizational skills

Tools

Microsoft Office (Excel, PowerPoint)
Job description
A prominent housebuilder in the UK is looking for a Head of Customer Care to lead and enhance their customer service operations. The successful candidate will manage a high-performing team and will be responsible for developing a customer-centric strategy, ensuring outstanding service delivery, and improving customer satisfaction scores. Strong leadership, communication skills, and a collaborative approach are essential for this pivotal role that impacts customer experience significantly.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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