Rehabilitation & Mobility Centre Admin – Wheelchair Services

North Cumbria Integrated Care; Carlisle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional health care provider in Carlisle is seeking a Band 3 Specialist Rehabilitation and Mobility Centre Administrator. The successful candidate will support the provision of wheelchairs and associated equipment, ensuring efficient service delivery through effective communication with service users and colleagues. Responsibilities include managing appointments for wheelchair clinics, handling patient inquiries, and ensuring adequate stock levels. The role offers a flexible working scheme and a competitive NHS pension, along with 27 days of holiday that increases with tenure.

Benefits

27-day holiday scheme rising to 33 after 10 years

Flexible working scheme

NHS Discounts

Salary Sacrifice schemes including lease cars

Competitive NHS Pension scheme

Free counselling service (Vivup)

Qualifications

• Demonstrated ability to handle patient inquiries with compassion.
• Experience in booking clinical appointments and managing schedules.
• Ability to maintain clear communication with service users and team members.

Responsibilities

• Facilitate provision of wheelchairs and equipment.
• Communicate with service users and colleagues effectively.
• Manage bookings for wheelchair clinics and appointments.

Skills

Communication skills

Empathy

Negotiation

Organization

Job description

A regional health care provider in Carlisle is seeking a Band 3 Specialist Rehabilitation and Mobility Centre Administrator. The successful candidate will support the provision of wheelchairs and associated equipment, ensuring efficient service delivery through effective communication with service users and colleagues. Responsibilities include managing appointments for wheelchair clinics, handling patient inquiries, and ensuring adequate stock levels. The role offers a flexible working scheme and a competitive NHS pension, along with 27 days of holiday that increases with tenure.