Automotive Workshop Controller: Lead Service Delivery

Cooks Motor Group; Borehamwood; On-site; GBP 30,000 - 40,000; Full time

Job summary

A national automotive retailer is seeking a Workshop Controller for its Borehamwood location. You will oversee the workshop's operations, ensuring service and repair technicians meet daily targets while delivering excellent customer service. The ideal candidate will possess a Full UK Driving License, motor industry experience, and strong communication skills. This role offers a chance to grow within a respected automotive group known for its commitment to exceptional service and employee development.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Dedicated support for wellbeing

24/7 access to healthcare professionals

Paid day to volunteer

Company share purchase plan

Financial rewards for referrals

Training and development opportunities

Life assurance with cover options

Flexible working options

Responsibilities

• Responsible for the day to day running of the workshop.
• Ensuring the service and repair technicians achieve their daily targets.
• Assisting the service managers in ensuring the department provides the best possible service to the customers.
• Achieves agreed profits and retention levels.

Skills

Full UK Driving Licence

Motor Industry experience in a similar role

Ability to work independently and as part of a team

Ability to work to timescales effectively

Keen eye for detail and good communication

Experience in a main dealer environment

Strong industry knowledge

Ability to work under pressure

Job description

A national automotive retailer is seeking a Workshop Controller for its Borehamwood location. You will oversee the workshop's operations, ensuring service and repair technicians meet daily targets while delivering excellent customer service. The ideal candidate will possess a Full UK Driving License, motor industry experience, and strong communication skills. This role offers a chance to grow within a respected automotive group known for its commitment to exceptional service and employee development.