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Route Performance Lead: Drive punctual, data-driven rail
Avanti West Coast
Crewe
On-site
GBP 40,000 - 60,000
Full time
Today
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Job summary
A leading rail service provider in the UK seeks a Route Performance Manager passionate about enhancing service delivery and improving journey performance. The successful candidate will champion punctuality and collaborate with various teams to drive improvements. Candidates should possess a degree in Operations, Engineering, or Business and have a strong grasp of railway operations. This position offers competitive benefits including a pension scheme and free travel for employees and their families.
Benefits
Final Salary Pension Scheme
Free Travel on Avanti West Coast
75% Off Leisure Travel
30 Days Holiday
10 Free Journeys with other First Group train services
Qualifications
- A solid grasp of railway operations and performance management.
- Skilled in building relationships and influencing outcomes.
- Confident engaging with all levels of stakeholders.
- Analytical and focused on turning data into results.
Responsibilities
- Champion punctual and reliable journeys by resolving service delays.
- Collaborate with teams and partners to enhance performance.
- Deliver quick wins while shaping long-term improvements.
- Lead performance reviews and turn insights into action.
- Share knowledge and use customer feedback for strategies.
Skills
Rail Know-How
People-Centered
Clear Communicator
Insight-Driven
Education
Degree in Operations, Engineering, or Business
Job description
A leading rail service provider in the UK seeks a Route Performance Manager passionate about enhancing service delivery and improving journey performance. The successful candidate will champion punctuality and collaborate with various teams to drive improvements. Candidates should possess a degree in Operations, Engineering, or Business and have a strong grasp of railway operations. This position offers competitive benefits including a pension scheme and free travel for employees and their families.
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