Representative jobs in United Kingdom

£37,211 FTE per annum, rising to £41,518 per annum

Service: Stroud and Cotswolds Children and Family Centre

Location:
Red Lodge Children and Family Centre, Stonehouse, Stroud, GL10
Treetops Children and Family Centre, Dursley, Stroud, GL11
The Lodge, 47 Lewis Lane, Cirencester, Cotswolds, GL7

Hours: full-time (37 hours per week).

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first‑hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

• Provide direct line management and leadership to a staff team in the locality, including performance management, reflective supervision and robust monitoring of performance and the quality of practice.
• Develop the skills and knowledge of direct reports through high quality induction, on‑the‑job continuous learning and development, identifying whole team and individual learning needs and implementing plans and activities accordingly.
• Oversee and support the planning, delivery and coordination of the centre’s universal activities and programmes for children and families, drawing on evidence of need and engaging with parents and families for the purposes of co‑production and participation.
• Triage and prioritise referrals, manage case allocations and ensure effective deployment of family support workers to ensure service users receive a timely and effective service; including geographical allocations and waiting list risk stratification when required.

• Professional experience with children, young people and their families, including up‑to‑date knowledge and experience of complex safeguarding issues and procedures and excellent knowledge and understanding of integrated working practices and the range of services and agencies involved.
• Experience of working in services that deliver positive outcomes for children and families and demonstrable personal experience of managing family support services.
• Experience of service delivery and the required support, guidance and development of frontline staff, that includes a range of child and family interventions and approaches; including parenting programmes, strengths‑based and relational approaches, motivational interviewing techniques and trauma‑informed practice.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced DBS LEVEL.

• An annual paid leave entitlement that commences at 30 working days, rising each April by one day, plus bank holidays.
• Up to 6% matched‑pension contributions.
• Enhanced paid sick leave and paid family leave provisions.
• Eye care and winter flu jab vouchers.
• Cycle to work scheme.
• Investing in your professional development with ongoing quality training and career development opportunities.

We are forward looking, ambitious and committed to continuous improvement. We are a people‑focused, can‑do organisation, which strives for excellence in all we do and operates with mutual respect.

• Click the ‘Apply’ link below and fill out our digital application form.
• Closing Date: Friday 23rd January 2026 at 23:59.
• Interviews are scheduled to take place from 02/02/2026 virtually or in person, with slots throughout the working day and early/late slots available.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email mandy.massey@family‑action.org.uk.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.