Print jobs in United Kingdom

## Training Qualifications UK - Logistics Quality Assurance Officer******Permanent Full-time****Location: Office-based in Sale, Greater Manchester****Reports to: Assessment Quality Assurance Manager****Salary: £27,000********Line management responsibilities:** **No****Closing date:** 05/01/2026\*\*Application Instructions: Please apply directly to Training Qualifications UK – Applications submitted to AQA will be referred back to the sender\*\* For any queries relating to this role, please contact the Training Qualifications UK directly on the following email address: recruitment@tquk.org**Overview******Training Qualifications UK is a market-leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.**Logistics Quality Assurance Officer**, where you'll play a vital role in safeguarding the accuracy and integrity of our printed and paper-based assessment materials.In this hands-on, office-based role within a regulated awarding organisation, you’ll be at the heart of our logistics operations, ensuring every item dispatched or received meets the highest standards of quality, consistency, and compliance. You’ll thrive in a fast-paced environment where precision matters, and your work will be subject to live auditing to maintain transparency and trust.This role is perfect for someone who enjoys structured processes, takes pride in getting things right the first time, and can balance meticulous quality checks with the need to meet strict service level agreements (SLAs). Your efforts will directly impact the reliability of high-stakes assessments, making you an essential part of our delivery process.**Key Responsibilities******* Perform thorough quality assurance checks on all outgoing and incoming paper-based materials, including exam papers and certificates.* Ensure all printed materials meet internal quality standards prior to dispatch.* Accurately handle and sort all incoming mail, ensuring timely and accurate processing.* Be subject to live audits to verify accuracy, completeness, and SLA compliance.* Certificate printing for endorsed and regulated qualifications, ensuring timely and accurate dispatch.* Processing paper-based exam requests in line with print production protocols and SLA requirements.* Handling returned exam papers with precision and adherence to procedure.* Complete replacement certificate requests, ensuring a full quality-controlled process takes place.* Complete quality checks on E-Certs ahead of release.* Manage an inbox in line with a 24 hour SLA.******Other Responsibilities******* Liaising with couriers and third-party suppliers to ensure smooth delivery operations.* Managing an inbox, handing queries in-line with SLA.* Provide updates on deliveries, and the processing of requests.* Maintain a clean, organised, and efficient print room environment.* Support with other associated task that sit in the wider department such as result release process and, system reviews.* Process data tasks associated to End-Point Assessment data cleansing with accuracy.* Support the wider Assessment Quality Assurance Department as needed.******Key Characteristics******* Meticulous and quality-driven, with a natural knack for spotting errors.* Proactive and self-motivated, with a strong sense of responsibility.* Calm under pressure and able to meet tight deadlines without compromising quality.* Team-oriented, with a collaborative approach to problem-solving.* Committed to continuous improvement and maintaining high standards.* Professional, reliable, and trustworthy—especially when handling sensitive or confidential materials.******Essential Requirements******* Strong attention to detail and accuracy in handling printed materials.* Ability to work efficiently in a fast-paced, hands-on environment.* Comfortable with physical tasks, including standing for extended periods and handling mail or printed materials.* Excellent organisational and time management skills.* Ability to follow strict processes and procedures with minimal supervision.* Strong communication skills, both written and verbal.* Proficient in using basic office software (e.g., Microsoft Word, Excel, Outlook).******Desirable Requirements******* Experience working in an education or awarding organisation.* Proven experience in similar role.* Familiarity with exam paper handling, certificate printing, or similar high-stakes document processes.* Knowledge of service level agreements (SLAs) and compliance auditing.* Experience liaising with couriers or third-party logistics providers.* Understanding of GDPR and data protection principles in a logistics context.******Key Benefits******* Training, Qualifications & Apprenticeships. It’s what we do!* Company sick pay upon probation completion.* 25 days annual leave plus 8 days Bank Holiday (33 in total).* Additional annual leave day each year, after 2 years of continuous service (up to 28 days)* An extra day off to celebrate your birthday.* Annual Loyalty Bonus.* Annual salary review.* Bupa healthcare benefits.* Employee Assistance Programme (EAP).* NEST pension.* Cycle-to-work scheme.* A positive and supportive working environment.* Comprehensive onboarding.* A workplace that supports a healthy work/life balance.**Please find Person Specification for this role*******\*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.\****Recruitment Agencies**We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.# # # **Full Job Description****Summary**For more information please contact: opportunities@aqa.org.ukAt AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you’ll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally.**Reasonable Adjustments**If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact **Faye Harrison (she/her)** at **fharrison@aqa.org.uk** or on **07813 724161**. We are asking for this information to make the process as equitable as possible for each candidate. Please note that Faye will not be able to assist you with enquiries regarding Temporary vacancies or non-recruitment enquiries. If you have query regarding Temporary vacancies, please contact: temprecruit@aqa.org.uk**Smart Working**We’re operating a smart working model. This allows for our colleagues to work from two days a week in one of our offices across England.****Equality,** **diversity** **and inclusion****AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone - regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background