Laboratory Technician jobs in United Kingdom

Direct message the job poster from 3D Aesthetics

Are you a dynamic and driven Engineer with a passion for innovation in the Beauty, Aesthetics, and Medical Device space? Join our rapidly growing, forward-thinking company as an Engineering Technician and play a pivotal role in shaping our UK and international market presence.

We are a UK-based ISO13485 manufacturer and supplier of cutting-edge devices for the Beauty, Aesthetic, and Medical sectors. With a strong reputation for quality, compliance, and customer care, we are trusted by clinics, salons, and healthcare providers both in the UK and internationally.

As we expand our portfolio and enter new markets, we are seeking a results-oriented Engineering Technician to support our growth strategy and continuous development in Engineering and Servicing.

An individual that is proactive and skilled in Engineering and Customer Oriented, to operate within our Beauty, Aesthetic, and Medical Device Engineering division. Responsible for managing and enhancing specific functions, fault finding, reporting and conducting repairs with continuous improvement, within our Quality Management System (QMS),Working to technical documentation, fault diagnostics and supporting change management initiatives. This role is pivotal in ensuring that products meet rigorous regulatory standards while supporting continuous technical and process improvement. In addition, performing necessary administrative duties as required and other duties as assigned. Finally, Initiating opportunities for continual improvement and interacting positively with other departments in the business.

• Resolution of technical issues across the product lifecycle, including diagnostics and root cause analysis of returned or faulty devices.
• Lead investigations and implement corrective actions for product failures or customer complaints regarding device / component failure.
• Liaise with Engineering Management and R&D to improve product reliability and reduce recurring faults.

• Operate within the QMS in compliance with ISO 13485, MDR, GMP, and other applicable regulations.
• Correctly completing service reports and other QMS related documentation, in a timely and accurate manor.

• Develop and maintain essential technical documentation such as:
• Work Instructions (WIs)
• Test Instructions and Validation Protocols
• Job Cards
• Collaborate with suppliers on corrective actions, technical reviews, and quality improvements.

• Collaborate with Regulatory, Production, Sales, and R&D teams to ensure quality and technical alignment and customer focus across the business.
• Meeting KPI's and continually improving on processes.

• Ensure documentation is correctly recorded, monitored and maintained.

• Bachelor’s degree in Engineering (Electrical, Mechanical, or Biomedical preferred) or related technical discipline. HNC, HND or other qualifications also accepted.
• 5+ years in a technical or engineering, quality management role in medical or aesthetic device manufacturing.
• Demonstrated experience in fault finding and root cause analysis.
• Strong communication skills both written and oral.

• Associate

• Full-time

• Customer Service, Engineering, and Manufacturing
• Industries
• Manufacturing

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