Senior Claims Technician - Hybrid Working Pattern

Guy Carp; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global risk advisory firm in Birmingham seeks a Senior Claims Technician to manage a client portfolio within a technical capacity. This role offers a hybrid working pattern, with responsibilities including managing claims, client relationships, and technical duties. Candidates with strong analytical skills and proficiency in Excel are encouraged to apply.

Benefits

Professional development opportunities

Inclusive work culture

Career benefits and rewards

Qualifications

• Experience in (Re)Insurance within a technical capacity.
• Competent Excel skills and proficiency in Microsoft Office Applications.
• Ability to manage workload effectively.

Responsibilities

• Manage an assigned client portfolio and technical duties.
• Assist with fund collection and management.
• Maintain relationships with Brokers, Clients, and Markets.

Skills

Technical Claims/Insurance background

Strong analytical skills

Excel proficiency

Strong numeracy qualifications

Job description

Overview

Senior Claims Technician - Hybrid Working Pattern at Guy Carpenter. This role is in the Client Support Services department, Bind ers team, with a hybrid basis (home working for 2 days a week and 3 days in the Birmingham office). Although Binder and Facility experience would be advantageous, candidates with other technical Claims/Insurance backgrounds who demonstrate strong analytical and Excel skills or strong numeracy qualifications are encouraged to apply.

We are a global business that works with clients of all sizes to define, design and deliver innovative solutions to better quantify and manage risk. This role offers end-to-end responsibility of a client portfolio within a technical capacity for a Broker.

What you can expect

• Work with (Re)Insurance professionals across Witham, Birmingham and London with experience and technical knowledge.
• Gain significant experience of working within a technical capacity for a Broker.
• Be part of a role that’s progressive and offers full end-to-end responsibility of a client portfolio.
• Be part of a global business that defines, designs and delivers innovative risk solutions.

We will rely on you to

• Manage an assigned client portfolio, taking full responsibility for technical duties relating to client accounts, premiums and claims.
• Work with Market Fiduciary to assist with collection of funds.
• Manage all brokerage receivables, funding, retention, e-trading, post booking receipt, ad hoc reporting requests, payment of funds and all management and transactional process steps.
• Promote, build and maintain relationships with Brokers, Clients and Markets.
• Participate in training sessions and provide input within the team/department for all aspects of Binder and Facility service processing to assist with troubleshooting.

What you need to have

• (Re)Insurance experience within a technical capacity and the ability to demonstrate a strength in numbers.
• Competent Excel skills and proficiency in Microsoft Office Applications.
• Willingness to learn.
• Successful management of workload with the ability to manage expectations.

What makes you stand out

• Significant experience of working in a technical capacity for a Broker.
• Experience of using London Market systems such as CLASS/ECF and the IMR.
• Experience within Delegated Authority (Binders, Lineslips, Consortia).
• Working with Bordereau, particularly Lloyd’s standard V5.
• Exposure to Reinsurance linked to Binders and Facilities, e.g. fronting arrangements.
• General claims experience.

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture with colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

At Guy Carpenter, you can be your best. We work on challenges that matter with colleagues who help bring out our best in a collaborative environment that supports personal and professional success. We are a leading global risk advisory and reinsurance specialist and broker, part of Marsh McLennan. We operate in 130 countries with multiple brands and services.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment and is an equal opportunities employer. We provide reasonable adjustments in accordance with applicable law for candidates with a disability. If you require accommodations, please contact us at [e-mail].

Marsh McLennan is committed to hybrid work, with office presence required at least three days per week. Office-based teams identify an anchor day for in-person collaboration.