Engineering Technician

3D Aesthetics; Rugby; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading aesthetic device manufacturer in Rugby is seeking an Engineering Technician. This role involves problem resolution across the product lifecycle, compliance with quality standards, and the development of technical documentation. The ideal candidate will have a Bachelor's degree in Engineering and over 5 years of experience in technical roles within medical or aesthetic device manufacturing. Strong communication skills are essential for this position, which supports continuous improvement initiatives.

Qualifications

• 5+ years experience in technical or engineering quality management roles.
• Demonstrated experience in fault finding and root cause analysis.
• Knowledge of ISO 13485, MDR, GMP regulations.

Responsibilities

• Resolution of technical issues across the product lifecycle.
• Lead investigations on product failures and customer complaints.
• Develop and maintain essential technical documentation.

Skills

Engineering skills

Fault finding

Root cause analysis

Strong communication skills

Education

Bachelor's degree in Engineering

HNC, HND or other related qualifications

Job description

Overview

Direct message the job poster from 3D Aesthetics

Are you a dynamic and driven Engineer with a passion for innovation in the Beauty, Aesthetics, and Medical Device space? Join our rapidly growing, forward-thinking company as an Engineering Technician and play a pivotal role in shaping our UK and international market presence.

About Us

We are a UK-based ISO13485 manufacturer and supplier of cutting-edge devices for the Beauty, Aesthetic, and Medical sectors. With a strong reputation for quality, compliance, and customer care, we are trusted by clinics, salons, and healthcare providers both in the UK and internationally.

As we expand our portfolio and enter new markets, we are seeking a results-oriented Engineering Technician to support our growth strategy and continuous development in Engineering and Servicing.

What we are looking for

An individual that is proactive and skilled in Engineering and Customer Oriented, to operate within our Beauty, Aesthetic, and Medical Device Engineering division. Responsible for managing and enhancing specific functions, fault finding, reporting and conducting repairs with continuous improvement, within our Quality Management System (QMS),Working to technical documentation, fault diagnostics and supporting change management initiatives. This role is pivotal in ensuring that products meet rigorous regulatory standards while supporting continuous technical and process improvement. In addition, performing necessary administrative duties as required and other duties as assigned. Finally, Initiating opportunities for continual improvement and interacting positively with other departments in the business.

Key Responsibilities

• Resolution of technical issues across the product lifecycle, including diagnostics and root cause analysis of returned or faulty devices.
• Lead investigations and implement corrective actions for product failures or customer complaints regarding device / component failure.
• Liaise with Engineering Management and R&D to improve product reliability and reduce recurring faults.

Quality Management System (QMS)

• Operate within the QMS in compliance with ISO 13485, MDR, GMP, and other applicable regulations.
• Correctly completing service reports and other QMS related documentation, in a timely and accurate manor.

Technical Documentation

• Develop and maintain essential technical documentation such as:
• Work Instructions (WIs)
• Test Instructions and Validation Protocols
• Job Cards
• Collaborate with suppliers on corrective actions, technical reviews, and quality improvements.

Team & Cross-Functional Collaboration

• Collaborate with Regulatory, Production, Sales, and R&D teams to ensure quality and technical alignment and customer focus across the business.
• Meeting KPI's and continually improving on processes.

Product / Market Development

• Ensure documentation is correctly recorded, monitored and maintained.

Qualifications & Experience

• Bachelor’s degree in Engineering (Electrical, Mechanical, or Biomedical preferred) or related technical discipline. HNC, HND or other qualifications also accepted.
• 5+ years in a technical or engineering, quality management role in medical or aesthetic device manufacturing.
• Demonstrated experience in fault finding and root cause analysis.
• Strong communication skills both written and oral.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service, Engineering, and Manufacturing
• Industries
• Manufacturing

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