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Remote Collections Specialist – French/Flemish
Job summary
A leader in flexible workspaces is seeking a Remote Collections Specialist to manage collections and engage with customers effectively. This role involves resolving disputes and ensuring timely payments, offering a vital solution for customer retention. Ideal candidates should possess strong problem-solving and customer service skills, have experience in collections, and be proficient with Microsoft Office tools. Join a dynamic team dedicated to delivering exceptional service and solutions for corporate clients.
Qualifications
- Strong persuasion and problem-solving skills are essential for success in collections.
- Excellent customer service skills are required to engage with clients effectively.
- Prior experience in collections is a must.
Responsibilities
- Manage ongoing collections for named corporate customers.
- Resolve disputes and ensure customer concerns are actioned correctly.
- Ensure timely allocation of payments.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.