Remote Collections Specialist – French/Flemish

Iwg Plc; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leader in flexible workspaces is seeking a Remote Collections Specialist to manage collections and engage with customers effectively. This role involves resolving disputes and ensuring timely payments, offering a vital solution for customer retention. Ideal candidates should possess strong problem-solving and customer service skills, have experience in collections, and be proficient with Microsoft Office tools. Join a dynamic team dedicated to delivering exceptional service and solutions for corporate clients.

Qualifications

• Strong persuasion and problem-solving skills are essential for success in collections.
• Excellent customer service skills are required to engage with clients effectively.
• Prior experience in collections is a must.

Responsibilities

• Manage ongoing collections for named corporate customers.
• Resolve disputes and ensure customer concerns are actioned correctly.
• Ensure timely allocation of payments.

Skills

Strong persuasion and problem-solving skills

Excellent customer service skills

Collections experience

Excellent written and verbal communication skills

Self-starter

Solid organizational skills

Team player

Working knowledge of Microsoft Office Suite

Job description

A leader in flexible workspaces is seeking a Remote Collections Specialist to manage collections and engage with customers effectively. This role involves resolving disputes and ensuring timely payments, offering a vital solution for customer retention. Ideal candidates should possess strong problem-solving and customer service skills, have experience in collections, and be proficient with Microsoft Office tools. Join a dynamic team dedicated to delivering exceptional service and solutions for corporate clients.