Jobs in Durham, United Kingdom

Join to apply for the Product Manager - Integrations role at Giacom.

This range is provided by Giacom. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Giacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware, mobile and IT products and services, from the world’s leading vendors and service providers.

As leaders in a transformative journey powered by our platform, we are shaping a future where our strategic foresight drives business excellence at a remarkable pace.

Strategic Ownership:

• Define and own the end-to-end integration product roadmap, ensuring it aligns with platform strategy, commercial priorities, and partner needs.
• Continuously evolve the roadmap based on partner feedback, supplier capability changes, platform developments, and ROI-driven trade-offs.
• Own the product relationship with third-party suppliers and vendors (e.g., BT/EE, Sky, Microsoft), driving clarity around API capabilities, commercial responsibilities, and integration delivery expectations.

Execution Oversight

• Provide direction and governance to the Integration Product Owner.
• Oversee coordination of key integration workstreams, helping unblock challenges across engineering, delivery, and supplier dependencies.
• Work closely with commercial, delivery, legal, and pre-sales functions to ensure integrations are aligned to contractual obligations and scalable for future use.
• Feed into and help govern the platform intake process, ensuring new integration asks are shaped and assessed effectively.

• Proven experience in product management roles, ideally within platform, B2B SaaS, or telecom/IT integration environments.
• Demonstrated ability to manage supplier-facing integrations — including API onboarding, delivery assurance, and commercial coordination.
• Demonstrated success in owning a product roadmap, shaping prioritisation decisions, and delivering ROI through integration enablement.
• Strong strategic thinking paired with operational discipline, able to set direction, drive alignment, and follow through to execution.
• Comfortable making prioritisation trade-offs using data, partner needs, and platform-wide impact.
• Clear understanding of API-led integration, vendor onboarding, and repeatable delivery patterns (no need for hands-on engineering).

• This role is remote based in general, though will require an element of remote & office work, and occasional travel.
• Investment in your future career with a variety of learning and development opportunities.
• No dress code - embrace the freedom to bring your whole self to work.
• 25 days annual leave, plus bank holidays. You\'ll even get your birthday off, too!
• Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

• Mid-Senior level

• Full-time

• Project Management and Information Technology
• Industries
• IT Services and IT Consulting

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