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Learning & Development Coach
Job summary
A dynamic food service company is seeking a Learning & Development Coach to facilitate training for new employees. Responsibilities include delivering tailored training sessions, assessing skills and working collaboratively across departments. The ideal candidate will have strong communication skills and a background in hospitality, while demonstrating a passion for training others. This is a full-time position based in the City of London, offering exciting career growth opportunities.
Benefits
Qualifications
- Strong communication skills are essential for facilitating training.
- Person should have an interest in developing others' skills.
- Experience in hospitality or supervisory roles preferred.
Responsibilities
- Deliver 1-2-1 and 1-2-2 training for front of house staff.
- Assess new employees' skills and report observations.
- Work with various departments to communicate training updates.
Skills
Join to apply for the Learning & Development Coach role at The Salad Project.
Learning & Development Coaches are responsible for welcoming and supporting our new starters in their Selection day at the SP Academy.
Working hours: 45 hrs.
Working Days: Monday - Friday.
Line Manager: Learning & Development Manager.
- Delivering 1-2-1 and 1-2-2 on the job training, on all things front of house
- Assessing skills and abilities in new employees against criteria
- Working with L&D, HR, Operations & General Managers, communicating Academy pass/fail status, preparing your TMs for their first day in store and anything related to the development of our TMs
- Assessing and reporting in-store observations, and highlighting consistent skills gaps that are impacting the employee and customer experience
- Stepping away from store operations, and working as a trainer across your designated area
- Bi-weekly and Monthly meetings with various departments to share SP Academy updates with key stakeholders
- Work as a team across the business to develop new ideas and solutions
- Excellent communication skills
- An interest in developing/training others
- Experience in the Front of House roles [ideally as a supervisor within SP]
- Flexibility in travelling to multiple locations
- Operating as an example when in stores (specifically around compliance, being professional, welcoming and friendly)
- 28 days of paid time off
- £100 ‘Refer a Friend’ bonus – bring your mates on board and get rewarded for it!
- Free lunch or dinner from The Salad Project when you work over 6 hours
- Epic team socials – from store birthday bashes to name days and company-wide events, we love a good celebration!
- Exciting career growth opportunities – we’re expanding, and we love to promote from within! Your next big step could be just around the corner
- Entry level
- Full-time
- Human Resources
- Hospitality
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.