Learning & Development Coach

The Salad Project; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic food service company is seeking a Learning & Development Coach to facilitate training for new employees. Responsibilities include delivering tailored training sessions, assessing skills and working collaboratively across departments. The ideal candidate will have strong communication skills and a background in hospitality, while demonstrating a passion for training others. This is a full-time position based in the City of London, offering exciting career growth opportunities.

Benefits

28 days of paid time off

£100 ‘Refer a Friend’ bonus

Free lunch or dinner for shifts over 6 hours

Epic team socials

Exciting career growth opportunities

Qualifications

• Strong communication skills are essential for facilitating training.
• Person should have an interest in developing others' skills.
• Experience in hospitality or supervisory roles preferred.

Responsibilities

• Deliver 1-2-1 and 1-2-2 training for front of house staff.
• Assess new employees' skills and report observations.
• Work with various departments to communicate training updates.

Skills

Excellent communication skills

An interest in developing/training others

Experience in Front of House roles (ideally as a supervisor)

Flexibility in travelling to multiple locations

Operating as an example when in stores

Job description

Join to apply for the Learning & Development Coach role at The Salad Project.

Learning & Development Coaches are responsible for welcoming and supporting our new starters in their Selection day at the SP Academy.

Working hours: 45 hrs.

Working Days: Monday - Friday.

Line Manager: Learning & Development Manager.

The Role Includes

• Delivering 1-2-1 and 1-2-2 on the job training, on all things front of house
• Assessing skills and abilities in new employees against criteria
• Working with L&D, HR, Operations & General Managers, communicating Academy pass/fail status, preparing your TMs for their first day in store and anything related to the development of our TMs
• Assessing and reporting in-store observations, and highlighting consistent skills gaps that are impacting the employee and customer experience
• Stepping away from store operations, and working as a trainer across your designated area
• Bi-weekly and Monthly meetings with various departments to share SP Academy updates with key stakeholders
• Work as a team across the business to develop new ideas and solutions

Key Skills Required

• Excellent communication skills
• An interest in developing/training others
• Experience in the Front of House roles [ideally as a supervisor within SP]
• Flexibility in travelling to multiple locations
• Operating as an example when in stores (specifically around compliance, being professional, welcoming and friendly)

Benefits

• 28 days of paid time off
• £100 ‘Refer a Friend’ bonus – bring your mates on board and get rewarded for it!
• Free lunch or dinner from The Salad Project when you work over 6 hours
• Epic team socials – from store birthday bashes to name days and company-wide events, we love a good celebration!
• Exciting career growth opportunities – we’re expanding, and we love to promote from within! Your next big step could be just around the corner

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Human Resources
• Hospitality