Hotel Receptionist jobs in United Kingdom
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Reception Manager - Maternity Cover, Guest Experience Lead
Job summary
A hospitality company in London is seeking a Reception Manager for maternity cover. The role involves leading the Front Office team to enhance guest experiences, managing hotel operations, and ensuring that high standards are maintained. The ideal candidate has strong leadership skills, hotel experience, and the ability to work well under pressure. Benefits include competitive salary, holiday pay, and employee discounts.
Benefits
Qualifications
- Strong leadership and motivational abilities.
- Experience of managing, coaching and developing teams.
- Strong communication, interpersonal and organisational skills.
- Attention to detail and drive to maintain high standards.
- Proven track record in a similar position within hotels.
Responsibilities
- Lead the Front Office team, ensuring focus on guest needs.
- Manage the team to achieve maximum guest feedback scores.
- Implement sales and marketing policies defined by management.
- Deal with guest concerns promptly and efficiently.
- Coach the team to provide consistently high standards.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.