Front of House Receptionist

Dlqbrescia; City of London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading administrative services provider in London is seeking a friendly front of house receptionist. This role involves greeting visitors, managing calls, and maintaining a professional reception area. Ideal candidates will have excellent communication skills and 1-3 years of experience in a customer-facing role. Offering various shifts and a supportive work environment, this position is perfect for those looking to start their career in administration.

Benefits

Supportive work environment

Flexible shifts

Competitive pay rate

Qualifications

• 1-3 years of experience as a receptionist or in a similar customer-facing role.
• Excellent verbal and written communication skills in English.
• Proficient in Microsoft Office Suite and multi-line phone systems.

Responsibilities

• Greet and welcome guests, ensuring a positive experience.
• Manage the visitor log and notify employees of guest arrivals.
• Answer and direct incoming phone calls appropriately.
• Maintain cleanliness and organization of the reception area.

Skills

Communication skills

Professional appearance

Microsoft Office Suite proficiency

Customer service experience

Job description

We are seeking a highly professional, organised, and friendly front of house receptionist to be the first point of contact for our company. The ideal candidate will possess exceptional communication skills, a welcoming demeanour, and the ability to manage a busy reception area efficiently. This role is crucial in creating a positive first impression for all visitors and callers.

Key Responsibilities

• Greeting and Welcoming: Warmly greet and welcome all guests, clients, vendors, and job applicants, ensuring a professional and positive experience.
• Visitor Management: Manage the visitor log/system (e.g., sign‑in/out, badge issuance) and notify employees of their guests' arrival promptly.
• Answering and Directing Calls: Professionally answer, screen, and direct all incoming phone calls to the appropriate employee or department.
• Lobby Maintenance: Maintain the cleanliness, organization, and professional appearance of the reception area and common spaces (e.g., meeting rooms).

Administrative and Office Support

• Mail and Deliveries: Receive, sort, and distribute daily mail, courier packages, and deliveries. Prepare outgoing mail and shipments.
• Scheduling: Assist with scheduling and coordinating meeting room bookings, ensuring they are prepared and cleared after use.

Required Qualifications & Skills

• Experience: Proven experience (e.g., 1‑3 years) working as a receptionist, front office representative, or in a similar customer-facing role.
• Communication: Excellent verbal and written communication skills in English.
• Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with multi‑line phone systems and office equipment.
• Professionalism: A professional and polished appearance with an enthusiastic and courteous attitude.

Working Hours and Environment

• Various shifts available in core hours of 08:30 to 17:30, Monday to Friday only.
• Location: Close to Camden / Central North West London, close to transport links.

Why Join Us?

• An excellent, supportive work environment.
• Upcoming shifts available to suit other commitments.
• A competitive pay rate.

Job Details

• Seniority level: Entry level
• Employment type: Temporary
• Job function: Administrative
• Industry: Administrative and Support Services

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