Health Care jobs in United Kingdom
Customer Complaints Specialist - Healthcare (Glasgow)
Optical Express Group
Head of Customer Services
YTL Construction UK
Accounts Assistant
Unternehmensgruppe Theo Müller S.e.c.s.
Advanced Neurodevelopmental Practitioner
Bromley Healthcare CIC Ltd
Trainee or Qualified Pharmacy Assistant
Well Pharmacy Ltd
Discover more opportunities than anywhere else. Find more jobs now6 Jan 2026 BBBH62054 IT Recruitment Resourcer Up to 25500.00 per annum + bonus Belfast
Northern Ireland Water Limited
Assistant Psychologist - Clinical Support + Growth Pathways
Priory Group
Forest School Leader - Part-time
Woodlands
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In Cork
Qualified Pharmacy Assistant
Well Pharmacy Ltd
English Teacher - Full-time
Woodlands
Care Home Housekeeper – Create Warm, Welcoming Spaces
Bupa
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Barchester Healthcare Homes Limited
Care Home Facilities Technician
Bupa
Business Office Representative - Senior
Rochester Regional Health
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Rochester Regional Health
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Transformationunitgm
Junior Research Physiotherapist
Haringey GP Federation
Accuracy Checking Technician
Well Pharmacy Ltd
Optimisation Support Engineer Peterborough, Cambridgeshire Posted 14 hours ago
Anglian Water Group Ltd.
Trainee Pharmacy Assistant
Well Pharmacy Ltd
Customer Complaints Specialist - Healthcare (Glasgow)
Job summary
A leading healthcare service provider in Glasgow is seeking a Customer Services Executive for complaints resolution. The successful candidate will manage customer complaints with professionalism and empathy, ensuring every customer feels valued. Responsibilities include investigating issues, drafting responses, and maintaining accurate records. Ideal applicants will have strong customer service experience, excellent written communication skills, and the ability to handle sensitive conversations. The role comes with a competitive salary and generous benefits.
Benefits
Qualifications
- Experience in customer service, preferably in healthcare or regulated environments.
- Strong background in handling and resolving complaints.
- Excellent written communication skills with attention to detail.
Responsibilities
- Handle customer complaints and escalations via phone, email, and letters.
- Investigate issues and liaise with clinical teams for information.
- Draft high-quality response letters reflecting company tone.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.