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Job summary
A leading construction products company in England is seeking a highly organized Inside Sales Manager to lead a team of 6–8 Representatives. This role involves mentoring staff in technical sales, developing SOPs for sales tools, and overseeing the sales funnel from lead generation to customer success. Ideal candidates will have a background in Engineering and sales leadership within the construction sector. A competitive salary in the range of CA$85,000–CA$105,000 is offered, along with opportunities for operational improvements.
Qualifications
- Educational background in Mechanical, Structural, or Civil Engineering is required.
- Proven experience in the Construction industry or manufacturing of construction products.
- Strong proficiency in data analysis using Excel.
Responsibilities
- Lead and manage a team of Inside Sales Representatives.
- Translate organizational strategy into tactical direction for the staff.
- Utilize sales experience to coach the team on communication with diverse stakeholders.
- Identify gaps in workflows and develop new SOPs.
- Lead integration of new sales software and create metrics.
- Ensure pipe quality and timely follow-ups across all systems.
Skills
Education
Tools
This is a pivotal role for a highly organized, disciplined leader who bridges the gap between technical engineering knowledge and high-performance sales execution. We are looking for a hands-on manager to lead a team of 6–8 Inside Sales Representatives while simultaneously building the operational infrastructure required to scale.
The ideal candidate possesses a unique blend of construction industry experience, engineering literacy (mechanical/structural/civil), and deep sales acumen. You will not only mentor staff on the subtleties of technical sales but also take ownership of our data ecosystem—developing new SOPs for tools like EUNA and ConstructConnect, and optimizing the sophisticated funnel from Lead to Customer Success.
- Direct Management: Lead, mentor, and manage a team of 6–8 Inside Sales Representatives to consistent success.
- Strategy to Tactics: Translate high-level organizational strategy into daily tactical direction for the staff, ensuring alignment with company goals.
- Advanced Mentorship: Utilize deep sales experience to coach the team on the nuances of communicating with diverse stakeholders in the construction industry (architects, engineers, contractors).
- Performance Accountability: Conduct daily huddles and monitor output targets, serving as an accountability partner to ensure discipline and focus.
- Process Engineering: Identify gaps in current workflows and develop, document, and enforce new Standard Operating Procedures (SOPs) to optimize conversion rates.
- Tool Implementation: Lead the integration and optimization of new sales intelligence software, specifically EUNA and ConstructConnect, creating metrics and SOPs to ensure high adoption and ROI.
- Administrative Optimization: Liaise with marketing, operations, and finance to remove bottlenecks, ensuring reps spend maximum time selling.
- Full Funnel Oversight: Manage the end-to-end funnel with a sophisticated understanding of the customer journey, from initial Lead generation through to RFQ, Sales Order, and long-term Customer Success.
- Data Analysis: Utilize advanced Excel skills and CRM data to generate actionable insights, improve forecasting, and drive decision-making.
- Pipeline Health: Monitor pipeline health, ensuring timely follow-ups and data accuracy across all systems.
- Required: Educational background in Mechanical, Structural, or Civil Engineering.
- Required: Proven experience in the Construction industry or manufacturing of construction products.
- Required: Strong proficiency in data analysis using Excel.
- Sales Leadership: Proven experience leading and mentoring inside sales teams, with a track record of improving closing techniques and soft skills.
- ERP & CRM: Experience with ERP systems is required. Proficiency in NetSuite is highly preferred.
- Process Oriented: Demonstrated ability to create structure out of ambiguity, writing and implementing effective SOPs.
- Soft Skills: Highly organized, structured, and disciplined with excellent problem-solving capabilities.
- Increase RFQ to Sales Order (SO) conversion rate by +10%.
- Meet and/or exceed annual revenue targets.
- Successful implementation and adoption of EUNA and ConstructConnect workflows.
Location: Surrey, BC Reports To: Chief Marketing Officer
Salary: CA$85,000.00-CA$105,000.00 per year
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.