Demand jobs in United States

Ready to join a category leader with big plans for 2026? Quaker is operating as its own dynamic business unit, and the year ahead is packed with opportunities. From proudly sponsoring Team GB at the Winter Olympics to supporting the, there’s never been a more exciting time to be part of our journey. We’re looking for a talented Customer Business Manager (CBM) to join our team and help shape what’s next.

• Manage external customer relationships with key trading contacts to Senior Buyer level, as well as working with Range & Space planners, Online and Supply.
• Own the full Quaker P&L for two major UK retailers, ensuring delivery of financial targets.
• Build strategic Joint Business Plans and Account Plans to both achieve PepsiCo AOP objectives and Share of Market targets.
• Manage an internal matrix of Shopper Marketing, Finance, Supply Chain, Digital, Category Management teams to deliver Main Estate, Convenience and Online plans.
• Develop and deliver execution for Marketing campaigns, Core and NPD in line with internal expectations and gate targets.
• Manage accurate volume forecasting and demand planning to ensure supply continuity; monitor performance versus plan and implement corrective actions as needed.
• Represent Quaker and the customer voice in key internal forums, including Hit Plan, Step Backs and Account Plans.
• Utilise trade investment and trading levers efficiently through negotiation and developing a promotional strategy.
• Key part of Quaker and Customer Teams delivering positive team dynamic and showing role model behaviour.

• National account management experience and strong negotiation skills, with the ability to conduct multi-faceted negotiations at both tactical and strategic/contractual level.
• Drive for results – successful record of delivering results and continually demonstrating a sense of urgency; knows the numbers cold; recognises the need for balanced growth.
• Competent in managing complex customer P&Ls and how to deliver win-win plans that deliver both PEP and customer financial targets.
• Commitment to driving sustainable growth – candidate must understand the bigger picture and relentlessly pursue goals that support total PEP.
• Advanced analytical ability to identify trends and insight in data.
• Strong organisational skills and the ability to prioritise effectively.
• An ability to build strong internal relationships across difference functions; marketing, finance, supply, category.
• Leadership – ability to inspire, guide & support the delivery of business goals through others.
• Collaborating & influencing (internally & externally) – track record of building and maintaining strong customer relationships, formal and informal networks (internally & externally), and communicate persuasively at all levels.
• Strong communication skills to engage with a wide range of customers and internal partners/ stakeholders.