Spare Parts Manager

Fanuc Corporation; Coventry; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading factory automation provider based in Coventry seeks a Parts Manager to oversee the spare parts team, manage customer quoting processes, and ensure effective inventory management. The ideal candidate will possess over 5 years of experience in supply chain roles, with strong leadership and communication skills. This full-time position requires on-site presence and a right-to-work document in the UK.

Benefits

Exciting workplace with technological advancement

Work-life balance initiatives

Qualifications

• 5+ years in parts management or related supply chain role.
• Experience in team and performance management.
• Experience in quoting and customer service within a technical environment.

Responsibilities

• Manage and develop the spare parts team for enhanced performance.
• Prepare timely spare parts quotations for customers via ERP.
• Manage inventory performance and reduce obsolescence.
• Set clear KPIs and performance standards for the team.

Skills

Leadership and team management skills

Excellent communication skills

Analytical and problem-solving skills

Knowledge of supply chain and logistics

Proficiency in ERP systems

Knowledge of customs and compliance

Education

University degree in Supply chain, Logistics or Business

Tools

SAP

Oracle

Job description

Have you ever wondered how your phone was made? Or what made the parts and assembled the car you drive? There is a high probability that FANUC was involved!

FANUC is the world leading provider of factory automation. Our machine range includes a number of Robots, Cutting, Drilling, and Injection moulding machines, Laser, motors and control systems used in automation.

Your core tasks will include:

• Manage and develop the spare parts team, ensuring performance and development
• Alignment with business strategy and work on initiatives
• Foster a culture of accountability, continuous improvement, and customer focus

Quoting & Customer Service

• Oversee the preparation of accurate and timely spare parts quotations for UK/IE customers via the ERP system
• Ensure team provides exceptional customer support
• Maintain & build strong relationships with our customers and suppliers to ensure satisfaction
• Oversee order processing of spare part and service-related orders, to meet SLAs for customers and internal teams via the ERP system
• Coordinate with EU head office to ensure supply and availability of parts for UK/IE customer demand
• Ensure fulfilment of complex order requirements from local or external warehouses

Inventory Management & Logistics

• Manage inventory performance and implement strategies to reduce obsolescence and cost optimisation of parts
• Compliance with customs regulations and documentation management
• Processing of customer returns & repairs
• Manage MRP process for stock replenishment, including forecasting

Performance & Financial management

• Set clear objectives, KPIs, and performance standards for the team
• Reporting of parts sales/orders performance data
• Implement process improvements to enhance efficiency and performance, including work on proactive initiatives
• Monitoring of SLA’s and quality of communication

General

• Cross-functional collaboration with all departments
• Manage communication from shared mailboxes and channels
• Any other related duties, as required by the Head of Supply Chain and Logistics and such other duties as are within the scope of the job purpose, the title of the position and its grading

Experience

• 5+ years in parts management or related supply chain role
• Experience in team and performance management
• Experience in quoting and customer service within a technical or industrial environment preferable

Skills

• Leadership and team management skills, with experience leading and developing a team
• Excellent communication skills with a customer-centric approach to work
• Excellent analytical and problem-solving skills
• Strong knowledge of supply chain, inventory management, and logistics
• Proficiency in ERP systems (e.g., SAP, Oracle, or similar)
• Good knowledge of Customs, regulations & compliance
• Ability to adapt to changing circumstances, work well under pressure and with the ability to manage multiple priorities simultaneously

Education

• University degree in Supply chain, Logistics or Business or equivalent qualification is desirable

You may be required to:

• Support wider operational activities from time to time
• Support or take a leading role in local or group-based projects and implementations
• Support other subsidiaries lead projects
• Occasionally travel to other sites

Candidates must possess a right-to-work document in the UK and should be located within a 45-minute travel time from the office, as this position requires on-site presence. The role is based in Coventry.

Requisition number: 588

Contract type: Regular

Working time model: Full time

Place of work: Office

FANUC - THE FACTORY AUTOMATION COMPANY

As an innovative company, FANUC offers an exciting workplace with attractive future prospects, where your professional and personal development is guaranteed thanks to the latest technology and the FANUC work-life balance.

Are you interested in learning more about this career opportunity? Your FANUC Recruiting Team is looking forward to answering your questions.

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