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Night Operations Supervisor — Growth & Mentorship
Job summary
A prominent hotel chain in Manchester is seeking an Assistant Night Manager to ensure smooth operations during night shifts, deliver exceptional customer service, and support team development. Essential qualifications include 2-3 years in a similar role, hospitality experience, and knowledge of hotel systems. The successful candidate will oversee front office duties and maintain high health and safety standards. This role offers numerous growth opportunities within the company.
Benefits
Qualifications
- 2-3 years in a similar night or reception role.
- Excellent knowledge of the hotel business.
- Previous hospitality experience is essential.
- Good computer skills and knowledge of Opera.
- A warm, friendly and approachable personality.
Responsibilities
- Assist in ensuring smooth hotel operations during the night.
- Support guest relations and resolve inquiries.
- Maintain health and safety standards at night.
- Perform front office duties including check-ins and check-outs.
- Collaborate with Night Porters and oversee their tasks.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.