3,610

Customer Experience jobs in United Kingdom

GenAI Leader for General Insurance – Strategy & Growth

Aviva Direct Ireland Limited

Norwich
Hybrid
GBP 110,000 - 125,000
15 days ago
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Shift Leader: Drive Top-Notch Service & Team Wins

greene king

Poole
On-site
GBP 60,000 - 80,000
15 days ago

Garden Centre Sales Associate | Customer Experience

Squire's Garden Centres

Frensham
On-site
GBP 20,000 - 25,000
15 days ago

Canteen Assistant - Full Time, Nights

Farmfoods Ltd

Cumbernauld
On-site
GBP 60,000 - 80,000
15 days ago

Omnichannel Fashion Retail Supervisor & Team Leader

New Look Group

United Kingdom
On-site
GBP 24,000 - 32,000
15 days ago
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Shift Lead Barista Maestro – Lead, Craft & Inspire

Costa

Milton Keynes
On-site
GBP 10,000 - 40,000
15 days ago

Customer Experience Specialist - Betting Shop

William Hill PLC

Ascot
On-site
GBP 40,000 - 60,000
15 days ago

Convenience Store Manager — Lead Teams, Elevate Service

Sainsbury's Supermarkets Ltd

Stoke-on-Trent
On-site
GBP 100,000 - 125,000
15 days ago
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Influence Executive

Ogilvy PR

Greater London
Hybrid
GBP 30,000 - 40,000
15 days ago

Customer Experience Assistant (Evenings/Weekends)

Co-Operative Energy Ltd

Knighton
On-site
GBP 20,000 - 25,000
15 days ago

Barista — Master Latte Art & Customer Experience

Costa

Yeadon
On-site
GBP 10,000 - 40,000
15 days ago

Club Manager/Manageress - Merrow Village Club

Club Rugby

Guildford
On-site
GBP 25,000 - 35,000
15 days ago

Vehicle Operations & Customer Experience Coordinator

BMW

Bedford
On-site
GBP 25,000 - 30,000
15 days ago

Traveling Concession Merchandiser (Part-Time)

Claire’s Inc.

Pyle
On-site
GBP 40,000 - 60,000
15 days ago

Riding School Yard & Horse Care Specialist

Catlin Holdings (UK) Limited

Basingstoke
On-site
GBP 18,000 - 25,000
15 days ago

Riding School Groom

Catlin Holdings (UK) Limited

Basingstoke
On-site
GBP 18,000 - 25,000
15 days ago

Multi-Site Assistant Store Manager | Jewelry Retail Leader

Pandora A/S

Bristol
Hybrid
GBP 24,000 - 29,000
15 days ago

Floor Lead: Elevate Customer Experience and Team Growth

Applied Intuition Inc.

Greater London
On-site
GBP 60,000 - 80,000
15 days ago

Store Manager

Experienceguildford

Guildford
On-site
GBP 30,000 - 40,000
15 days ago

Operations Graduate: Shape Timetables & Lead Change

Women in Rail

Cardiff
On-site
GBP 27,000 - 28,000
15 days ago

Transformation Lead - Submission Intelligence Tool

Liberty Mutual Re

Greater London
Hybrid
GBP 70,000 - 90,000
15 days ago

Fragrance Ambassador - Elite Customer Experience & Events

Inside LVMH

Liverpool
On-site
GBP 20,000 - 25,000
15 days ago

Caregiver/CNA

StoryPoint Group

Oxford
On-site
GBP 20,000 - 25,000
15 days ago

In-Store Shoes Sales Specialist

Clarks group

Lancashire
On-site
GBP 40,000 - 60,000
15 days ago

Customer Experience & Services Team Leader

Tarmac Ltd

Wolverhampton
Hybrid
GBP 40,000 - 50,000
15 days ago

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GenAI Leader for General Insurance – Strategy & Growth
Aviva Direct Ireland Limited
Norwich
Hybrid
GBP 110,000 - 125,000
Full time
15 days ago

Job summary

A leading insurance firm is seeking a Head of GenAI for General Insurance. This pivotal role involves driving AI innovation, influencing stakeholders, and leading initiatives to enhance efficiency and customer experience. The ideal candidate will bring deep expertise in AI, particularly generative technologies, and a strong understanding of the UK insurance market. This position offers a competitive salary and benefits, including a bonus opportunity and comprehensive support for well-being.

Benefits

Salary: £110,000 - £125,000
Bonus opportunity – 25% of annual salary
Generous pension scheme
29 days holiday plus bank holidays
Up to 40% discount on Aviva products
Up to £1,200 of free Aviva shares per year
Supportive policies including parental leave
Flexible benefits including sustainability options
Paid volunteering days
Wellbeing support and tools

Qualifications

  • Expertise in generative AI technologies and their application across insurance.
  • Understanding of ethical and regulatory implications of AI.
  • Ability to assess financial impact of AI initiatives.

Responsibilities

  • Lead end-to-end lifecycle of GenAI initiatives.
  • Work closely with leadership to translate challenges into AI use cases.
  • Build a culture that embraces experimentation and continuous learning.

Skills

Deep expertise in artificial intelligence
Knowledge of machine learning
Strong business acumen
Ability to influence senior stakeholders
Excellent understanding of UK general insurance market
Job description
A leading insurance firm is seeking a Head of GenAI for General Insurance. This pivotal role involves driving AI innovation, influencing stakeholders, and leading initiatives to enhance efficiency and customer experience. The ideal candidate will bring deep expertise in AI, particularly generative technologies, and a strong understanding of the UK insurance market. This position offers a competitive salary and benefits, including a bonus opportunity and comprehensive support for well-being.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.