Floor Lead: Elevate Customer Experience and Team Growth

Applied Intuition Inc.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A fine jewelry company is seeking a Floor Lead in Greater London. This role focuses on exceptional customer service, team development, and daily operations execution. The successful candidate will have experience in a high-volume retail environment, be adaptable, and possess strong organizational skills. The company offers a monthly retail bonus and opportunities for growth within a passionate team. Candidates must be able to work flexible hours, including evenings and weekends.

Benefits

Monthly retail bonus program

Regular feedback via performance reviews

In-house retail learning program

Qualifications

• Ability to think creatively and quickly.
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays.

Responsibilities

• Lead by example to ensure exceptional customer service standards.
• Participate in the execution of inventory and cycle counts.
• Support team development and integration of new talent.
• Ensure adherence to policies and compliance practices.

Skills

Experience in a high-volume retail environment

Adaptability

Excellent organization skills

Analytical skills

Critical thinking

Job description

A fine jewelry company is seeking a Floor Lead in Greater London. This role focuses on exceptional customer service, team development, and daily operations execution. The successful candidate will have experience in a high-volume retail environment, be adaptable, and possess strong organizational skills. The company offers a monthly retail bonus and opportunities for growth within a passionate team. Candidates must be able to work flexible hours, including evenings and weekends.