Customer Care Manager jobs in United Kingdom

As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning.

Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured.

We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners.

Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives.

Busy Bees Quedgeley, rated Good by Ofsted, is a purpose-built nursery located in the Quedgeley area of Gloucester, with a capacity of 105 children. We provide a nurturing environment designed to support children's growth and development. Our nursery offers free parking for staff, ensuring convenient access for educators. Additionally, we provide exclusive Busy Bees benefits, including an extra day off for your birthday, making it a rewarding workplace for our dedicated team.

• Competitive salary
• Ongoing professional development and career progression
• Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers
• Up to 28 days holiday per year (including bank holidays)
• Your birthday off – it’s our gift to you!
• 50% childcare discount
• Enhanced family leave and return to work bonus
• Menopause support through Peppy
• Financial support through Salary Finance
• Employee Assistance Programme and Mental Health First Aiders
• Cycle to Work scheme
• Easy access to your workplace pension through Cushon
• Discounted Private Medical Insurance (PMI)
• Opportunities to travel to other countries, experience different cultures and learn new practices.

But wait, there’s more! You’ll also enjoy access to our Benefits and Wellbeing platform, Hive – offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees.

• Lead the planning and execution of age-appropriate activities and curriculum in your room.
• Create a safe, stimulating, and inclusive learning environment for children.
• Foster a high-performing team through supportive leadership and collaboration.
• Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents.
• Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children.
• Ensure health and safety standards are met, maintaining a clean and secure environment.

• Level 3 qualification or above in early years education.
• Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner.
• Strong leadership, organisational, and communication skills.
• Passionate about fostering children’s development and creating positive relationships with families.

Make a positive impact on young learners—apply now!