Customer Care Manager jobs in United Kingdom
Hybrid Social Worker - Stroke Discharge & Care Specialist
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Raymour & Flanigan
Call Center Customer Service Representative $22 hourly
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Payment Support Agent — Collections & Customer Care
Oodle Car Finance
Customer Advisor Customer Service Panaz HQ - Burnley
Panaz Limited
Emergency Desk Customer Advisor (8am–4pm)
Otis Worldwide Corporation
Customer Care Champion - Emergency Desk
Otis Worldwide Corporation
Hybrid Social Worker - Stroke Discharge & Care Specialist
Job summary
A leading social care provider in Ealing is looking for a skilled Social Worker to join the Hospital Discharge Team. The role offers a competitive hourly rate of £34 and provides flexibility with a hybrid working model. Responsibilities include managing a patient caseload, engaging in discharge planning, and connecting families with vital support services. This position not only enhances your professional career but also contributes significantly to the community. Living in Ealing offers a perfect blend of urban life and serene settings.
Benefits
Qualifications
- Experience in managing complex discharge planning for patients.
- Familiarity with The Care Act and social care roles.
- Ability to work within a multidisciplinary team.
Responsibilities
- Manage a caseload of patients in collaboration with a multidisciplinary team.
- Guide families on social care processes and available support options.
- Engage proactively in the discharge planning process.
- Connect patients with relevant support services.
- Coordinate with agencies to resolve issues like homelessness.
- Maintain high quality care during patient flow management.
- Mentor staff on social care roles.
- Support complex stroke discharges.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.