Customer Care Assistant jobs in United Kingdom

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Department: Health and Social Care (Qualified and Non-Qualifie

Operation: Sanctuary Supported Living

Closing Date: .

Requisition: 227013

Care and Support Assistant

26a The Oaks & 26b The Willow, Sussex Avenue, Kent CT1 1RT

£13.23 per hour

Full time hours available

Sanctuary Supported Living is delighted to be recruiting for a Care and Support Assistant at our (CQC Registered Learning Disabilities Service, Sussex Avenue Kent

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Care and Support Assistant will include:

• Providing support to encourage our customers with learning and physical disabilities to maximise their own potential and independence
• Key working with individuals to support them in setting out a care and support plan
• Following care plans and writing comprehensive care notes
• Providing a high quality, personalised care and support service including the sensitive delivery of personal care and managing medication
• Helping customers to get up, washed and dressed
• Supporting customers to go to into the local community e.g. visits to local shops and cafés, visiting friends and attending GP appointments
• Promoting a positive culture by engaging with customers to prevent social isolation
• Working with customers and other staff members to ensure a clean and comfortable environment
• Promoting safe practices and undertaking risk assessments

Skills and experiences:

• Prior experience delivering personal care is desirable
• Ability to work well both as part a team and on own initiative
• Ability to be flexible and adapt to the changing needs of customers
• NVQ 2 in Health and Social Care, or willing to work towards, is desirable

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job Reference: 227013

Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.