Customer Care Assistant jobs in United Kingdom

About Us... Advinia has been providing high quality, person‑centred care, specialised for older people and focusing on resident wellbeing for over 25 years. We operate 36 Care Homes across the UK and each is led by a team of experienced and dedicated care professionals who are committed to always prioritising the individual needs of Residents.

Our Mission... Our B Happie theme guides everything we do, aiming to create an environment where residents and staff feel valued, respected and happy. We promote three key pillars which keep our residents feeling connected, relaxed and safe. For staff, we help to make them feel fulfilled, recognised and have purpose.

Our Values…

• Care: Do you strive to provide the highest standard of person‑centred care?
• Compassion: Are you kind and empathetic?
>Courage: Are you driven to progress?
• Communication: Do you consider yourself a good all‑round communicator?
• Commitment: Are you passionate about excellent care?
• Competence: Are you able to work well within a team but also on your own initiative?

The day shift is: 08:00 - 08:00

• Respecting the Residents’ dignity and privacy
• Providing the highest standard of person‑centred support to the Residents’ to be as independent as possible and encouraging them to do as much for themselves as they can.
• Working with Residents’ and families to deliver person‑centred care.
• Supporting with all aspects of personal care; feeding, toileting, bathing.
• Maintaining thorough and up to date records on each Residents’.

• Fantastic people skills: Supportive and great at communicating. Able to build strong relationships and empathise.
• Caring by nature: An enthusiastic person‑centred approach with a genuine passion for making people’s lives that little bit brighter each day.
• Great team player: Do you work well in a team of likeminded people?
• Adaptable: The role of a care assistant is very fast paced, can you think on your feet and adapt quickly to changing situations?
• No experience? No problem: We will provide you with a comprehensive induction programme and training plan to ensure you are fully prepared to begin your new career with Advinia Health Care.

• Free DBS/PVG check
• Competitive pay rates
• Flexible pay
• Paid FamilyLeave
• 5.6 weeks annual leave per annum (pro rata per hours worked)
• A fantastic working environment
• Free uniform
• Professional training and ongoing career progression

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.