Customer Care Assistant jobs in United Kingdom

Department: Nursing

Employment Type: Permanent - Full Time

Location: Ayr Clinic

Compensation: £36,176 - £41,953 / year

Priory Hospital Ayr Clinic is looking to recruit a Mental Health Nurse to join the team. This is a full time role of 37.5 hours including a £5,000 welcome bonus for when you join us.

Based in Ayr, Ayrshire, Scotland, Priory Hospital Ayr Clinic is a low secure service for males and females with a mental health diagnosis and/or a personality disorder. We can support people from all over the UK. Lochlea House and Gatehouse are two stepdown services located in Ayrshire which are part of Ayr Clinic also.

You will be part of a compassionate team who are committed to our patients wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. As a Mental Health Nurse, you will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of patients.

• Deliver prescribed care to a defined group within an agreed framework.
• Assess, plan and deliver, with the patient and their carer/family, nursing care which takes account of patient choice and wishes and acting as the patients named nurse.
• Accurately observe and engage with patients in order to assess their need and evaluate their progress.
• Monitor and review Nursing Care plans.

You can find additional information in the attached job description.

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

The ideal candidate will be a qualified Registered Mental Health Nurse (RMN) with an active NMC registration, 6 to 12 months’ post-registration experience, and completion of a preceptorship programme. They will have knowledge of NMC guidelines, requirements, and professional practices, along with evidence of post-registration continuing professional development. The candidate will demonstrate a positive attitude, a commitment to change, improvement, and quality, and the ability to develop and use flexible, innovative approaches to practice. Excellent verbal and written communication skills are essential. They will have a minimum of 6 months’ post-registration experience within a mental health or learning disabilities care environment, with evidence of continued professional development in a relevant field.

For more information about the role, you can email BeverleyLawson@priorygroup.com

• Subsidised meals
• Birthday Holiday - Your Birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.