Customer Care Advisor jobs in United Kingdom
Global Scale: Customer Success Manager II (Mid-Touch)
Applied Intuition Inc.
Customer Success Manager II, Scale
Applied Intuition Inc.
Remote SaaS Customer Success Manager: Growth & Renewals
AudioCodes
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inforcer
Vehicle Sales Administrator: Orders & Finance Support
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Customer Success Manager
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Barratt Developments plc
Primary Care Account Manager – South Wales (12-mo)
Scienceabode
Primary Care Account Manager CV-Library Primary Care Account Manager
Scienceabode
Global Scale: Customer Success Manager II (Mid-Touch)
Job summary
A leading customer engagement platform is seeking a Customer Success Manager to own client relationships and drive value for customers. This role involves strategic guidance, performance analysis, and advocacy on behalf of clients. The ideal candidate has 2-5 years of experience in Customer Success or Project Management and excels in communication and relationship building. This position offers a chance to impact customer success with a passionate team, supporting a collaborative and fun culture.
Benefits
Qualifications
- 2-5 years relevant experience in Customer Success or Project Management.
- Experience managing complex accounts with multiple stakeholders.
- Domain knowledge in Marketing Automation or APIs is a plus.
Responsibilities
- Own client renewals, retention targets for customers.
- Act as primary point of contact and trusted advisor.
- Provide strategic guidance and enablement for clients.
- Maintain ongoing communication through regular check-ins.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.