Senior Operational Account Manager (m/f/d)

Sportradar AG; City of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading sports technology company in London is seeking a Senior Operational Account Manager. This role involves managing client relationships, supporting product launches, and coordinating solutions for top tier clients in the sportsbook industry. The ideal candidate has over 4 years of experience in sports trading or analytics, strong communication skills, and is proficient with technology. Join us to shape the future of sports tech!

Benefits

Collaborative environment

Flexibility in workday

Vibrant community including groups for diverse backgrounds

Global Employee Assistance Programme

Qualifications

• 4+ years of experience in sports trading or analytics.
• Strong knowledge of sports betting, markets, and odds management.
• Comfortable with technology and quick to learn new tools.

Responsibilities

• Support clients during product launches and throughout their lifecycle.
• Build and maintain relationships with key Odds and Live Data clients.
• Act as the main contact for key clients, helping resolve issues.

Skills

Client relationship management

Communication skills

Sports betting knowledge

Analytical skills

Proactive mindset

Team collaboration

Problem-solving skills

Fluency in English

Tools

Microsoft Office

Job description

Senior Operational Account Manager (m/f/d)

London , United Kingdom

Full-time

Group Product

Company Description

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Job Description

OVERVIEW

As Senior Operational Account Manager, you are responsible for the operational setup, management, and development of relationships with Sportradar’s Odds and Live Data clients. The successful candidate will act as the primary point of contact for top tier clients of the sportsbook industry and internal departments and will coordinate responses and feedback to provide solutions to client queries. The ideal candidate is someone with an excellent sports trading background with exceptional communication skills and can work cross-functionally with multiple departments across the company.

Your Role – The Challenge

• Support clients during product launches and throughout their lifecycle
• Build and maintain long‑term relationships with key Odds and Live Data clients
• Present Odds and Event Data products, lead workshops, and provide training on Sportradar tools
• Act as the main contact for key clients, helping resolve issues and coordinating with internal teams
• Understand client needs, prioritize them with the product team, and support product development when needed
• Prepare reports, updates, and insights for stakeholders and management

Your Profile

• 4+ years of experience in sports trading or analytics, ideally with trading room responsibilities
• Strong knowledge of sports betting, markets, and odds management
• Proven experience in managing client relationships
• Comfortable with technology and quick to learn new tools
• Excellent communication and presentation skills (written and spoken)
• Experience working with decision‑makers and influencing stakeholders
• Strong problem‑solving skills and a proactive mindset
• Team player with integrity and the ability to build trust quickly
• Curious and creative thinker, eager to improve systems and processes
• Fluent in English; other languages are a plus
• Flexible and able to adapt to changing priorities and deadlines
• Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook); able to analyze trading data to spot patterns

Our Offer:

• A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US) including various social events and teambuilding.
• Flexibility to manage your workday and tasks with autonomy.
• A balance of structure and autonomy to tackle your daily tasks.
• Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants.
• Global Employee Assistance Programme.
• Calm and Reulay app (leading well‑being apps designed to support focus, quality rest, mindfulness, and long‑term mental resilience).

OUR RECRUITMENT PROCESS

Initial Screening

A quick chat with our Talent Acquisition Partner to understand your background and expectations.

Three Interviews

Meet with ourteam and later with the Hiring Manager to dive into your background, as also discuss team fit.

Onsite Interview (If not organized on prior interview stages)

Meet with the local team and take a tour of our office for a final meet‑and‑greet.

Finals Steps

Receive feedback and, if successful, an offer!

Ready for an adrenaline-filled journey with us?

Join the team, shape your future, and help us shape ours!
Sportradar is an Equal Opportunity Employer. We value diversity and welcome all qualified applicants, regardless of background, status, or personal preferences.