1,128

Change Management Manager jobs in United Kingdom

NOC Performance Manager: 24/7 Service Desk Lead

M Group Services Limited

St. Ives
On-site
GBP 35,000 - 45,000
30+ days ago
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Transformation Knowledge Manager: Drive Knowledge Transfer

Ayvens Group

Slough
On-site
GBP 48,000 - 58,000
30+ days ago

Adoptions Manager

Crest Nicholson plc

Bristol
On-site
GBP 42,000 - 58,000
30+ days ago

Global HR Coordinator — Change, Data & Engagement

Keyloop UK Ltd

Reading
On-site
GBP 35,000 - 50,000
30+ days ago

Technical Programme Manager — Transformation & Delivery (12m)

Methodfi

City of London
On-site
GBP 60,000 - 80,000
30+ days ago
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Senior Technical Operations Manager - AdTech, EMEA

Magnite, Inc.

City of London
Hybrid
GBP 60,000 - 80,000
30+ days ago

Service Design & Transition Manager

Allwyn International

Watford
On-site
GBP 60,000 - 80,000
30+ days ago

Stores Transformation Manager

currysplc.com

London
Hybrid
GBP 60,000 - 80,000
30+ days ago
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Customer Engagement and Performance Manager – Portsmouth Water AMP8

Cappagh Head Office

Havant
On-site
GBP 40,000 - 60,000
30+ days ago

AQD Audit Stream Risk Management Team – Director

BDO Llp

City of London
On-site
GBP 80,000 - 100,000
28 days ago

AQD Audit Stream Risk Management Team – Director

BDO Llp

City of London
On-site
GBP 80,000 - 100,000
28 days ago

Senior Manager, Social Impact

Weber Shandwick

City of London
Hybrid
GBP 50,000 - 70,000
22 days ago

Consulting Manager – Capability Building/ Business Transformation/ Functional Excellence

Executive Insight Healthcare Consultants Ltd

City of London
On-site
GBP 100,000 - 125,000
25 days ago

Senior Manager - BCG Vantage, Credit Risk

The Boston Consulting Group

City of London
On-site
GBP 80,000 - 110,000
29 days ago

Global Procurement Senior Manager London, United Kingdom

Applied Intuition Inc.

City of London
Remote
GBP 52,000 - 68,000
27 days ago

Emergency Response Fundraising Senior Manager/ Director London, UK

Applied Intuition Inc.

City of London
Remote
GBP 71,000 - 83,000
27 days ago

Senior Product Manager – Connectivity & Telephony (PXC Partnership)

TalkTalk

Salford
On-site
GBP 60,000 - 80,000
23 days ago

Senior Manager, Engineering

NewStore, Inc.

City of London
Hybrid
GBP 90,000 - 120,000
23 days ago

Digital Product Owner (Defined Pension Benefits)

Legal & General

City of London
On-site
GBP 60,000 - 64,000
26 days ago

Senior Manager, Engineering

NewStore, Inc.

City of London
Hybrid
GBP 90,000 - 120,000
25 days ago

Team Manager (Fostering) Tameside Council Tameside 51,356 - 54,495 Expires on 05/01/2026

Tameside Integrated Care Partnership

Ashton
On-site
GBP 51,000 - 55,000
23 days ago

Senior Manager – Oracle Finance

Next Ventures

City of London
Hybrid
GBP 70,000 - 90,000
26 days ago

Senior Manager- Delegated Underwriting Authority – UK/ Lloyd’s/London Market, Property & Casual[...]

Genpact

City of London
On-site
GBP 70,000 - 90,000
29 days ago

Lead Manager Nights - Barrow-In-Furness Extra

Tesco Plc

Barrow-in-Furness
On-site
GBP 30,000 - 40,000
23 days ago

Online Peer Review Systems Specialist - 6688

Cambridge University Press Ltd.

Cambridge
Hybrid
GBP 26,000 - 33,000
22 days ago

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NOC Performance Manager: 24/7 Service Desk Lead
M Group Services Limited
St. Ives
On-site
GBP 35,000 - 45,000
Full time
30+ days ago

Job summary

A leading telecom services provider is hiring Performance Managers in St. Ives, England. You will lead a Service Desk team to ensure smooth operations, manage incidents effectively, and drive service improvements. Ideal candidates have strong people management skills and experience in Service Management. This role offers various benefits including a pension scheme and health care cash plan, alongside opportunities for development and growth.

Benefits

Matched pension scheme
Online GP service
Employee assistance programme
Life assurance
Health Care Cash Plan
25 days annual leave plus bank holidays

Qualifications

  • Solid knowledge of Service Support best practices and escalation management.
  • Experience delivering against SLA, OLA, and KPI targets.
  • Strong people management skills, including personal development and career guidance.
  • Experience with incident, problem, and change management.

Responsibilities

  • Lead and inspire a Service Desk Team, ensuring smooth service operations.
  • Work closely with Performance Managers to maintain 24x7x365 service.
  • Manage own team and influence others through matrix management.
  • Own and champion key Service Management processes.

Skills

Service Support best practices
People management
Incident management
Escalation management
Performance reporting

Education

GCSE-level Maths and English
Service Management qualifications

Tools

Service Management ticketing systems
Reporting tools
Job description
A leading telecom services provider is hiring Performance Managers in St. Ives, England. You will lead a Service Desk team to ensure smooth operations, manage incidents effectively, and drive service improvements. Ideal candidates have strong people management skills and experience in Service Management. This role offers various benefits including a pension scheme and health care cash plan, alongside opportunities for development and growth.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.