Assistance jobs in United Kingdom

We are currently recruiting for a Data Admin Assistant based in our Commercial Data Administration team. The role will be based from our Walsall Customer Support Centre and will work on a hybrid basis.

Th Data Admin Assistant will play a vital role in maintaining the accuracy and integrity of product master data within Poundland’s ERP system. This is a fast-paced, detail-oriented role where precision and efficiency are essential to supporting our business operations across the UK and ROI.

We uphold three core behaviours that guide all our actions:

Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority.

Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive.

Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts.

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

• Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue QUALIFICATION through our apprenticeship programme.
• Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
• Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free.
• Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks.
• Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience.
• Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family’s needs.
• My Staff Shop: Gain exclusive discounts through our ‘My Staff Shop’ portal, saving on various products and services.
• Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
• Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
• Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day’s holiday because we believe birthdays are important.
• Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.

The Data Admin Assistant will:

• Work closely with multiple business functions to verify product information, manage data updates, and maintain compliance standards.
• Verify and validate product data to ensure accuracy, completeness and compliance with business standards prior to system entry.
• Create and maintain product records, using uploaders to set up new items in bulk and manage updates efficiently.
• Update and track supplier cost prices, maintaining an accurate and up-to-date tracker document.
• Action product substitutions in line with agreed business rules to maintain supply chain continuity.
• Process new supplier setups, checking all documentation is complete and compliant.
• Manage stores helpdesk queries, resolving barcode scanning and pricing queries promptly.
• Investigate and resolve invoice discrepancies through Oracle Invoice Matching.
• Handle supplier debit note queries, escalating to relevant teams for correction and resolution.

We are looking for someone who has:

• Previous experience in a fast-paced data administration role
• Previous experience of using an ERP or similar system. Oracle experience is highly desirable but not essential.
• Strong attention to detail and accuracy in data entry.
• The ability to manage high-volume workloads under pressure.
• Excellent organisational skills combined with a proactive and adaptable approach.
• Proficient experience of Excel

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 650 stores and nearly 13,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.

At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers.

Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. Our behaviours and the hard work, commitment and passion of our wonderful colleagues make it all possible.

We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do and keep us on track. They are Love our customers, Care for our colleagues, and Protect the Pounds and Euros. By living our behaviours every day, we've created a land that is fun, friendly, and full of surprises—a place where our people can truly be the best versions of themselves!