Head Waiter / Waitress

Sodexo France; Salisbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking an experienced Head Steward / Waiter / Waitress at Larkhill Garrison in the UK. This supervisory position involves overseeing dining service delivery, maintaining high service and hygiene standards, and leading a dedicated team. Ideal candidates will have prior supervisory experience in catering, strong leadership and communication skills, as well as knowledge of relevant health and safety regulations. The role offers apprenticeship opportunities and various employee benefits.

Benefits

Fully funded apprenticeship qualifications

Career development opportunities

Wellbeing Support

Financial Benefits

Work Perks

Qualifications

• Proven experience in a supervisory or head steward role within catering or hospitality.
• Strong leadership and communication skills.
• High standards of personal hygiene and professional presentation.

Responsibilities

• Maintain the highest standards of cleanliness, hygiene, and presentation across all dining areas.
• Supervise, motivate, and develop dining room staff.
• Ensure compliance with Health & Safety, Food Safety, and COSHH regulations.

Skills

Leadership

Communication skills

Problem-solving

Knowledge of Health & Safety regulations

Customer service

Job description

Overview

We are currently recruiting for an experienced and motivated Head Steward / Waiter / Waitress to join our team at Larkhill Garrison. This is a key supervisory role responsible for delivering a high-quality dining service that meets both MOD and company standards, while leading, motivating, and developing a dedicated team.

Check your local transport links here: Plan Your Journey | Traveline

Initial details

• 37.5 hours per week
• 5 out of 7 per week
• 06:30-14:30 or 12:30 - 20:30 split shifts at weekends
• £12.71 per hour
• Car parking

What you’ll do

• Maintain the highest standards of cleanliness, hygiene, and presentation across all dining areas
• Supervise, motivate, and develop dining room staff to deliver excellent customer service
• Allocate weekly work schedules to ensure efficiency and task completion
• Monitor daily performance and standards within the team
• Train new staff, including on-the-job and chemical safety training
• Ensure compliance with Health & Safety, Food Safety, and COSHH regulations
• Roster staff, maintain discipline, and report staffing issues to the Mess Manager
• Ensure dining service meets client requirements, including service style and meal timings
• Assist with function planning, including staffing, equipment preparation, and disposables
• Act as Maitre D’ during functions, ensuring smooth service and client satisfaction
• Oversee correct use, storage, and control of equipment, machinery, and cleaning materials
• Ensure crockery, cutlery, silverware, and EPNS are clean and presentable before use
• Maintain quality control procedures and promote continuous improvement
• Be present during meal times to ensure smooth service and positive customer relations

What you bring

• Proven experience in a supervisory or head steward role within catering or hospitality
• Strong leadership and communication skills
• High standards of personal hygiene and professional presentation
• Sound knowledge of Health & Safety, Food Safety, and COSHH regulations
• Ability to work effectively in a structured, client-focused environment
• A proactive approach to problem-solving and team development

What we offer

• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.