Site IT Lead: On-Site Support & Change Delivery

DHL International GmbH; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global supply chain company in Birmingham is seeking a Senior IT System Support to provide on-site IT support and act as customer liaison for IT services. The ideal candidate will have experience in logistics or supply chain, strong IT team management skills, and be proficient in WMS. This role offers competitive perks including flexible working options and comprehensive medical insurance.

Benefits

Private Medical Insurance

25 days annual leave

Discretionary bonus based on performance

Flexible working options

Generous pension scheme

Free confidential GP consultations

Retail and lifestyle discounts

Qualifications

• Experience in a large complex organisation with strong IT team management skills.
• Experience with internal customer and stakeholder management.
• Interest in business technology and its application in operations.

Responsibilities

• Coordinate IT solutions and site operational communication.
• Act as a site IT SME for project delivery and user service.
• Lead and manage the on-site IT team effectively.
• Ensure adherence to DHL IT strategy and governance.

Skills

Logistics or Supply Chain Industry knowledge

IT team management skills

Internal Customer Management

Warehouse Management System (WMS) experience

SQL and report writing

Change management activities

Tools

PowerBI

Blue Yonder WMS

Job description

A leading global supply chain company in Birmingham is seeking a Senior IT System Support to provide on-site IT support and act as customer liaison for IT services. The ideal candidate will have experience in logistics or supply chain, strong IT team management skills, and be proficient in WMS. This role offers competitive perks including flexible working options and comprehensive medical insurance.