Responsible to : Head of Finance & Operations
Responsible for: Cleaning contractors
Hours : 30 hours per week (to be worked over 4 days, including Fridays and some weekends as needed).
Contract: Salaried, PAYE. Fixed 12 months contract, potential to extend
Deadline For Applications: 9 March 2026, 11.30pm
Candidates notified of shortlisting: 11 March 2026
Unsuccessful applicants will be notified by: 16 March 2026
Interviews: 18 March 2026
Proposed Start Date: As soon as possible
Main Purpose of the Role
St Annes House is a vibrant community and work space at the heart of Bristol. This role ensures the building remains safe, welcoming, and fully functional, overseeing health and safety, risk management, maintenance, and small capital improvements.
As the key point of contact for building users, contractors and external partners, the role balances operational needs with comfort, usability, and accessibility.
A hands‑on role that combines day‑to‑day facilities management with forward looking planning to keep St Annes House thriving for everyone who uses it.
RESPONSIBILITIES
Compliance & Risk Management
- Maintain and oversee the Risk Assessments for St Annes House operations, ensuring actions are identified, implemented, and monitored.
- Ensure the Fire Risk Assessment is up to date and we are compliant and any additional risk assessments required to inform and support the overall operational risk framework.
- Manage a programme of daily, weekly, monthly, quarterly, and annual statutory and operational checks.
- Work with Tenants and Administration Coordinator to ensure tenants risk assessments are completed, up to date, and appropriate.
- Ensure all teams and tenants comply with St Annes House risk assessments, policies, and agreed control measures.
- Work in partnership with the Head of Finance and Operations to ensure compliance with the terms of the lease and all relevant agreements relating to building safety and operations, including those with Bristol City Council and insurers.
Facilities
- Ensure St Annes House is a safe, well maintained, and welcoming place to visit and work.
- Carry out regular inspections to identify cleanliness, safety, and maintenance requirements, including (but not limited to) fire exits and escape routes, lift operation, and COSHH storage.
- Responding to any maintenance problems as and when they arise.
- Arrange and oversee repairs and planned maintenance with external contractors, in line with Bricks’ procurement policy.
- Work collaboratively with the Head of Finance & Operations to develop, review, and implement policies and procedures relating to building operations and facilities management.
- Take responsibility for the effective operation and maintenance of all building systems, including utilities, lifts, boilers, IT, phones and comms infrastructure, security systems, CCTV, and waste management.
- Ensure equipment and furniture are maintained, repaired, or replaced as required.
- Act as the lead point of contact for security and access control matters, liaising with security providers and the police when necessary.
- Liaising with the Bookings and Events Coordinator to ensure the doors are set appropriately.
- Lead on heating management for St Annes House, including contingency planning for boiler failure and implementing short-term improvements to occupant comfort, while balancing financial considerations with usability and wellbeing.
- Manage the cleaning contractors, maintaining checks on cleaning standards.
Social Enterprise and Development
- Support the Head of Finance & Operations to identify, pilot, and test new social enterprise opportunities that generate both social impact and financial surplus for Bricks and St Annes House.
Capital and Building Improvements
- Lead on short‑term capital works and building improvements, including enhancements to hireable spaces and the implementation of improved security measures.
- Work with Head of Finance & Operations to develop and maintain a prioritised schedule of planned maintenance and identified “nice to have” improvements.
- Continue to deliver action arising from WECIL’s Access Audit, working to improve accessibility across the building.
- Support the planning and development of major capital improvements and building changes scheduled over the next five years.
Equipment
- Maintain Bricks and St Annes House equipment, keeping a register of equipment and maintenance working.
- Coordinating PAT testing of equipment belonging to Bricks and used by tenants.
Finance
- Support the Head of Finance & Operations in the development and setting of budgets related to St Annes House operations and building management.
- Manage St Annes House building related expenditure, ensuring costs are monitored, controlled, and kept within agreed budgets.
Other duties
- Other duties relating to the post as mutually agreed.
- Supporting the wider Bricks team to meet the charities objectives.
- Being the first point of contact for out of hours emergencies.
Person Specification
- The ability to communicate effectively with a wide range of people
- Welcoming and approachable
- Able to work under pressure and think on your feet
- Willingness to work flexibly
- Previous experience in a similar role
- Experience of coordinating contractors.
- A working knowledge of fire, health and safety, risk assessments and the statutory obligations relating to these areas.
- Ability to work collaboratively and respectfully as part of a small team
- A confident self‑starter, able to take the initiative and work independently
- Comfortable with Google Workspace suite
- Experience managing small projects
- Experience of budgets and day to day financial management
- Experience recruiting and working with volunteers
- A local connection to St Anne’s and the surrounding area, or good knowledge of local networks
- Good understanding of inclusion and diversity with the commitment to applying these in practice
TO APPLY
How to apply
Bricks strives to promote equality and diversity at all levels of our team. We are committed to equality of opportunity, to being fair and inclusive in our ways of working, and to being a place where all belong. We value diversity and inclusion and therefore particularly encourage applications from you if you are from a background that is underrepresented in the arts and culture sector.
– If you require this job description in another format please contact us
– If your question is not answered on the FAQ document, please email hr@bricksbristol.org with your question.
Application
To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the personal statement section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
Apply for this role by completing our application form.
You can use video/audio as part of your application in place of a cover letter, which can be up to 5 minutes long.
Bricks strives to promote equality and diversity at all levels of our team. We are committed to equality of opportunity, to being fair and inclusive in our ways of working, and to being a place where all belong. We therefore particularly encourage applications from you if you are from a background that is underrepresented in the sector, for example if you are from a community that experiences racism or you are a disabled person (as defined by the Equalities Act 2010), you did not go to University or had free school meals as a child.
We believe our work will be stronger with greater diversity and want to welcome the whole person to work. Our staff are not appointed to represent specific groups or organisations, but to represent themselves and their own experiences and perspectives.
We welcome feedback on how we can improve our recruitment processes, you can do this via email to hr@bricksbristol.org or via this anonymous form: here.