Automotive Parts Advisor: Grow Local Sales & Relationships

Alliance Automotive Group; Dumfries; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading automotive parts provider in Dumfries is seeking a Parts Advisor to join their team. In this role, you will maintain and expand the local customer base by taking orders, upselling, and building rapport with customers. Ideal candidates should possess excellent communication skills and be proactive in their approach. The position offers career progression opportunities and perks, including performance bonuses and discounts on car parts.

Benefits

Exclusive discounts from major retailers

Opportunities for career progression

Free pension advice

Access to health and wellbeing tools

Performance-based bonus potential

Discount on car parts

Qualifications

• Must be punctual, organized, and efficient while meeting deadlines.
• Pro-active approach required when engaging with customers.
• Must demonstrate empathy during customer interactions.

Responsibilities

• Take orders over the phone, upselling to increase invoice value.
• Make outbound calls to raise customer awareness and boost sales.
• Build long-term relationships with local customers.
• Actively promote offers, discounts, and customer competitions.
• Limit returns by accurately ordering and sending the correct parts.

Skills

Excellent communication skills

Punctual and organized

Pro-active and enthusiastic

Empathy towards customers

Job description

A leading automotive parts provider in Dumfries is seeking a Parts Advisor to join their team. In this role, you will maintain and expand the local customer base by taking orders, upselling, and building rapport with customers. Ideal candidates should possess excellent communication skills and be proactive in their approach. The position offers career progression opportunities and perks, including performance bonuses and discounts on car parts.