Housing Support Officer

Adult Social Care; Thatcham, Newbury; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A housing association is looking for an experienced Housing Support Officer to provide person-centred support to vulnerable clients in Thatcham and Newbury. The role involves assessing client needs, developing support plans, and collaborating with partner agencies. Ideal candidates will have experience working with vulnerable groups, particularly young families. This full-time, temporary position offers £17.60 per hour for limited company rates, with a three-month contract duration.

Qualifications

• Previous experience as a Housing Support Officer or similar.
• Experience working with young people or families.
• Familiarity with risk management and tenancy sustainment.

Responsibilities

• Deliver high-quality, person-centred support to vulnerable clients.
• Assess referrals and engage clients using a person-centred approach.
• Maintain accurate records and contribute to data returns.

Skills

Experience supporting vulnerable client groups

Strong communication skills

Independent caseload management

Knowledge of person-centred support

Job description

Overview

Housing Support Officer – Thatcham / Newbury. Temporary, Full Time.

An excellent opportunity has arisen for an experienced Housing Support Officer to join a Housing Association delivering person-centred support to young people and young families within supported accommodation services in Thatcham and Newbury, helping clients sustain tenancies and move towards independent living.

Responsibilities

• The Housing Support Officer will deliver high-quality, person-centred support to vulnerable clients living in supported accommodation, promoting independence, choice and tenancy sustainment.
• Assess referrals and engage prospective and current clients using a person-centred approach.
• Develop, deliver and regularly review Independent Living Plans and Risk Assessments.
• Provide practical and emotional support to help clients maintain their tenancy and achieve agreed outcomes.
• Work closely with partner agencies including local authorities, health services, social care and criminal justice.
• Identify and report safeguarding concerns in line with policies and procedures.
• Maintain accurate, timely records and contribute to statutory data returns.
• Empower clients to maintain a safe, secure and clean living environment, reporting repairs and issues as required.

Candidate

• The ideal candidate will have previous experience working in a Housing Support Officer, Support Worker or similar supported housing role.
• Experience supporting vulnerable client groups, including young people or young families.
• Knowledge of person-centred support, risk management and tenancy sustainment.
• Experience working with clients affected by mental health and/or substance misuse.
• Strong communication and relationship-building skills with clients and external agencies.
• Ability to manage a caseload independently, use IT systems and handle challenging behaviour professionally.

Contract

• Working hours: Full time, Monday - Friday.
• Length of Contract: 3 Month Contract.
• Rate: The pay for the role is £17.60 per hour LTD company rate. The PAYE equivalent is £15.00 per hour, inclusive of holiday.

How to Apply

If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further. Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations.

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