Customer Service Administrator

HR GO Driving; United Kingdom; On-site; GBP 28,000; Full time

Job summary

A logistics company in the United Kingdom is seeking a Customer Service Administrator to ensure customer goods are transported efficiently and on time. Responsibilities include coordinating consignments, utilizing management software, and general office administration. The ideal candidate should possess strong organizational skills and excellent communication abilities, thrive in a busy environment, and be adaptable to changing priorities. This is a permanent position with a salary of £27,500 per annum.

Responsibilities

• Coordinate and monitor consignments to ensure on‑time delivery.
• Use Management System software to track and record vehicle movements.
• Communicate with drivers, warehouse staff, partners and customers to resolve issues.
• Complete general office administration, including data entry and document preparation.
• Support colleagues and managers to maintain a well‑organised, fast‑paced office.

Skills

Strong organisation and attention to detail

Excellent verbal and written communication skills

Good problem‑solving abilities

Team player

Flexible and adaptable

Job description

Customer Service Administrator

Job Reference: NE020226

Admin and Secretarial Wirral, Merseyside £27,500 per annum Permanent

We are seeking a customer service administrator to help ensure customer goods are transported efficiently and on time.

Key Responsibilities

• Coordinate and monitor consignments to ensure on‑time delivery
• Use Management System software to track and record vehicle movements
• Communicate with drivers, warehouse staff, partners and customers to resolve issues
• Complete general office administration, including data entry and document preparation
• Support colleagues and managers to maintain a well‑organised, fast‑paced office

Skills and Experience

• Strong organisation and attention to detail
• Excellent verbal and written communication skills
• Good problem‑solving abilities and calm under pressure
• Team player, flexible and able to adapt to changing priorities

If you are proactive and thrive in a busy environment, we'd like to hear from you.

If you have any questions, please do not hesitate to contact me on 0151 4393051 or 07718490426 or [e-mail]

Contact us

• Email: [e-mail]
• Call: 01233 722 401