Trade Counter Administrator

Airport Placements; Stockport; On-site; GBP 33,000 - GBP 35,000; Full time

Job summary

A logistics company is seeking a reliable Trade Counter Administrator in Stockport. The role involves providing excellent customer service, handling orders, and performing various administrative tasks. The ideal candidate will have proven experience in customer service, order processing, and administration tasks. This position offers a salary of £33,000 to £35,000 per annum and requires physical ability to manage stock.

Qualifications

• Proven experience in customer service and face-to-face sales.
• Experience with administration tasks and order processing.
• Familiarity with warehouse work and order picking processes.

Responsibilities

• Greet and assist customers at the trade counter, offering product advice and support.
• Process orders accurately via phone, email and at the counter.
• Complete administration tasks including replying to enquiries, invoicing, data entry and record keeping.

Skills

Customer service experience

Order processing

Administration tasks

Communication skills

Ability to work under pressure

Basic IT skills

Job description

Trade Counter Administrator

Job Reference: NE1137

Admin and Secretarial Stockport, Greater Manchester £33000 - £35000 per annum Permanent

Position: Trade Counter Assistant / Administrator

Location: Stockport

Hours: 7:30am-5:00pm Monday - Friday (No Weekends)

Salary: £33,000- £35,000p/a DOE

We are seeking a reliable, customer-focused Trade Counter Assistant to join a busy branch. The successful candidate will be a friendly first point of contact for customers, comfortable dealing with customers face to face and providing excellent customer service. This is a varied role that combines customer service, administration and light warehouse duties.

Key responsibilities

• Greet and assist customers at the trade counter, offering product advice and support
• Process orders accurately via phone, email and at the counter
• Complete administration tasks including replying to enquiries, invoicing, data entry and record keeping
• Pick and pack orders from the warehouse for customer collection or dispatch
• Maintain stock levels, undertake basic stock checks and keep the counter and store area organised
• Handle cash and card transactions and operate EPOS systems
• Coordinate with colleagues to ensure timely order fulfilment and excellent service

Skills and experience required

• Proven experience in customer service and face-to-face sales
• Experience with administration tasks and order processing
• Familiarity with warehouse work and order picking processes
• Accurate data entry and good numeracy skills
• Strong communication and interpersonal skills
• Ability to work under pressure and manage competing tasks
• Physically able to lift and move stock as required
• Basic IT skills (email, MS Office and EPOS systems)

Please contact Nicola at HRGO recruitment for more information on 015 4393051 or email [e-mail]

Contact us:

• Email:[e-mail]
• Call:01233 722 401