Traffic Office Administrator

HR GO Driving; United Kingdom; On-site; GBP 28,000; Full time

Job summary

A logistics services company in the UK is looking for a proactive Customer Service Administrator to ensure timely transportation of goods. Key responsibilities include coordinating deliveries, using management software for tracking, and engaging with drivers and customers. Ideal candidates should possess strong organizational skills, adapt to fast-paced environments, and have excellent communication abilities. This full-time position offers a competitive salary of £27,500 and involves a 40-hour work week.

Qualifications

• Experience in a customer service role is preferred.
• Ability to use Management System software effectively.
• Proven track record of problem-solving in a fast-paced environment.

Responsibilities

• Coordinate and monitor consignments to ensure on-time delivery.
• Use Management System software to track and record vehicle movements.
• Communicate with drivers, warehouse staff, partners and customers to resolve issues.
• Complete general office administration, including data entry and document preparation.
• Support colleagues and managers to maintain a well-organised, fast-paced office.

Skills

Strong organisation and attention to detail

Excellent verbal and written communication skills

Good problem-solving abilities and calm under pressure

Team player, flexible and able to adapt to changing priorities

Job description

Wirral

Salary: £27,500 | Hours: 08:00-17:00 or 08:30-finish | 40 hours per week

We are seeking a customer service administrator to help ensure customer goods are transported efficiently and on time.

Key responsibilities

• Coordinate and monitor consignments to ensure on-time delivery
• Use Management System software to track and record vehicle movements
• Communicate with drivers, warehouse staff, partners and customers to resolve issues
• Complete general office administration, including data entry and document preparation
• Support colleagues and managers to maintain a well-organised, fast-paced office

Skills and experience

• Strong organisation and attention to detail
• Excellent verbal and written communication skills
• Good problem-solving abilities and calm under pressure
• Team player, flexible and able to adapt to changing priorities

If you are proactive and thrive in a busy environment, we'd like to hear from you.

If you have any questions, please do not hesitate to contact me on 0151 4393051 or 07718490426 or [e-mail]

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