Automotive Service Advisor - Maternity Cover

BMW; Ipswich; On-site; GBP 20,000 - GBP 30,000; Full time

Job summary

A leading automotive company in Ipswich is looking for a Service Advisor (Maternity Cover) to provide outstanding customer experiences. The role involves welcoming customers, updating them on vehicle repairs, and promoting additional services. The ideal candidate will have excellent communication skills and a valid UK driving licence. Benefits include 33 days of annual leave, gym discounts, and car purchase discounts. Join a dedicated team committed to customer satisfaction.

Benefits

33 days’ annual leave

Retail discounts

Gym discounts

Car discounts

Flexible pension scheme

Family-friendly policies

Qualifications

• Demonstrated experience in delivering exceptional customer service.
• Ability to engage effectively with customers and colleagues.
• Experience in a target driven role, meeting goals.

Responsibilities

• Welcome and engage customers professionally.
• Provide updates on vehicle repairs.
• Promote additional services based on Technician recommendations.
• Schedule vehicle appointments efficiently.
• Maintain accurate customer records.

Skills

Excellent communication skills

Customer service experience

Identify customer needs

Time management

Target-driven experience

Valid UK driving licence

Job description

A leading automotive company in Ipswich is looking for a Service Advisor (Maternity Cover) to provide outstanding customer experiences. The role involves welcoming customers, updating them on vehicle repairs, and promoting additional services. The ideal candidate will have excellent communication skills and a valid UK driving licence. Benefits include 33 days of annual leave, gym discounts, and car purchase discounts. Join a dedicated team committed to customer satisfaction.