Auto Service Advisor - Grow Your Career & Benefits

Vertu Motors plc; Nelson; On-site; GBP 35,000 - GBP 40,000; Full time

Job summary

A leading automotive retailer in the UK is looking for an experienced Service Advisor to join their team in England. This role involves managing customer communication and ensuring a smooth service experience. Candidates should have proven experience in the motor industry and a valid UK driving licence. The position offers a competitive salary, generous leave, and numerous employee benefits aimed at professional growth and wellbeing.

Benefits

25 days holiday plus bank holidays

Online rewards platform for discounts

Preferential service rates

Share incentive scheme

Enhanced maternity & paternity leave

Qualifications

• Proven experience as a Service Advisor in the motor industry.
• A full UK driving licence.

Responsibilities

• Manage customer communication throughout the service or repair process.
• Clearly set expectations and provide timely updates.
• Advise on additional products or services that may benefit the customer.
• Meet targets while maintaining exceptional service levels.
• Follow up to ensure customers are fully satisfied.

Skills

Customer communication

Problem-solving

Time management

Job description

A leading automotive retailer in the UK is looking for an experienced Service Advisor to join their team in England. This role involves managing customer communication and ensuring a smooth service experience. Candidates should have proven experience in the motor industry and a valid UK driving licence. The position offers a competitive salary, generous leave, and numerous employee benefits aimed at professional growth and wellbeing.