Senior Service Advisor | 12-Month Maternity Cover

Drive Motor Retail Limited; Nuneaton; On-site; GBP 32,000 - GBP 40,000; Part time

Job summary

A leading automotive dealer group in Nuneaton is looking for a Senior Service Advisor to cover maternity leave for 12 months. The successful candidate will manage customer service inquiries and bookings while working closely with workshop teams to ensure a premium experience. This role requires excellent communication and organisational skills, along with a full UK driving licence. We offer competitive pay, comprehensive benefits, and ongoing professional development in a supportive environment.

Benefits

Company Pension Scheme

Annual Leave: 24 days, increasing to 27

Staff Perks: Discounts on services and retail

Health & Wellbeing Support: Medicare cash plan

Employee Rewards Portal: Access to savings

Referral Bonuses

Professional Development

Qualifications

• Experience in a Service Advisor or Senior Service Advisor role.
• Excellent communication and organisational skills.
• A friendly, professional manner with a focus on customer satisfaction.

Responsibilities

• Greet customers and handle service enquiries.
• Book vehicles into the workshop and input details accurately.
• Provide explanations of work required and keep customers informed.

Skills

Customer service

Communication

Organisational skills

IT skills

Education

Full UK driving licence (held for a minimum of 2 years)

Tools

DMS or booking systems

Job description

A leading automotive dealer group in Nuneaton is looking for a Senior Service Advisor to cover maternity leave for 12 months. The successful candidate will manage customer service inquiries and bookings while working closely with workshop teams to ensure a premium experience. This role requires excellent communication and organisational skills, along with a full UK driving licence. We offer competitive pay, comprehensive benefits, and ongoing professional development in a supportive environment.