IT Support Technician — Hybrid, Entry-Level Career Growth

Trusted Technology Partnership; United Kingdom; Hybrid; GBP 21,000 - GBP 26,000; Full time

Job summary

A leading IT support provider in the United Kingdom is looking for an IT Support Specialist to assist customers with their IT issues. This hybrid role requires enthusiasm for IT, strong problem-solving skills, and excellent customer service. The package includes ongoing training, profit sharing, and attractive benefits like 22 days annual leave. Ideal for someone starting their career in IT Support, this position offers a great team environment and opportunities for progression within the company.

Benefits

Company profit share

Private medical insurance

22 days annual leave plus bank holidays

Pension scheme

Free parking

Remote working opportunities

Qualifications

• Strong enthusiasm for IT.
• Willingness to develop troubleshooting and problem-solving skills.
• Ability to deliver exceptional customer service.

Responsibilities

• Take calls from customers and resolve IT issues.
• Be the first point of contact for customers.
• Keep customers updated throughout the incident lifecycle.

Job description

A leading IT support provider in the United Kingdom is looking for an IT Support Specialist to assist customers with their IT issues. This hybrid role requires enthusiasm for IT, strong problem-solving skills, and excellent customer service. The package includes ongoing training, profit sharing, and attractive benefits like 22 days annual leave. Ideal for someone starting their career in IT Support, this position offers a great team environment and opportunities for progression within the company.